Solution: Tankless Electric Water Heaters Richmond Essential Series NEVER RUN OUT OF HOT WATER AGAIN Instant Hot Water / Point of Use & Whole Home Options / Easy Installation / Heats Water Only When You Need It for Maximum Savings Point-of-Use Tankless 3.5kW and 6kW Models Push-button ON/OFF control with LED temperature display The main ones are poor installation, improper ventilation, blockage of the pressure switch tube, and incorrect blower operation. This valve is important as it is involved in water temperature and pressure regulation. Mike R. is online now Related Plumbing Questions Richmond encore tankless heater stopped working tonight An electrical spark from any nearby source could be enough to produce an explosion. Its located right at the bottom of the unit. Rheem Tankless water heater code E5 is a diagnostic alarm from the control panel. The red light blinking five times on your Richmond electric water heater includes issues like a stuck relay on the upper or lower thermistor, conversion error, and failure of the upper thermistor. Check that the water heater is securely connected to earth ground. Poke it with a wire and try to get it out. Yes, the FVS is quite sensitive and there are certain fumes released when painting that can trigger it. Click here to browse our residential tanks! Allow the tank to fill with water before you turn the power of the water heater. Watching the video will be helpful for you in the cleaning process. Error Code 05 What it Means: Imperfect Combustion - The system is dirty or blocked. Low gas pressure could also be the cause of the problem. FVIR stands for Flammable Vapor Ignition Resistant. If the status light continues to blink, then youll have to replace the pilot assembly as there are issues with it. Another thing that can cause this problem is when the pilot burner orifice is clogged. The anode rod should be removed from the water heaters tank annually for inspection and replaced when more than 6 of core wire is exposed at either end of the rod. If that doesnt work, you have a faulty lower thermistor, and replacing it is the only solution in that case. Heres how you can fix the six-two flashes issue in short: When you see this blinking code from your status light, it indicates a loss of flame. Locate the red reset button and then, press it. Whenever he finds the perfect solutions to any issues of heating appliances after doing in-depth research, he loves to share them with his readers. The Combination Gas Control (Thermostat) has a built-in safety shut-off device that is designed to shut off the gas supply to the burner if the pilot is extinguished for any reason. The LED status indicates the pressure switch remained opened longer than 5 seconds after the combustion blower was energized. Do not expose the flammable vapor sensor to water, solvents or cleaning agents. This indicates a wiring error or a high resistance to earth ground. (Residential gas is approximately 0.62; and residential electric is approximately 0.92). Condensing Tankless; Mid-Efficiency; Tankless Electric; Warranty. Our Smart Choice products save money and energy with high efficiency innovations. What does that mean? At least once a year, lift and release the lever handle on the temperature pressure relief valve to make sure the valve operates freely. This feature improves the energy efficiency of the water heater. Choosing a water heater is based on your family size and how much hot water you will use in one continuous hour. What does E2 mean on tankless water heater? Now, grab a flathead screwdriver and look behind at the gas regulator. Richmond tankless gas water heaters are more energy efficient than conventional water heaters, because the tankless models eliminate the need for reheating stored water. What does EE mean on water heater? All Right Reserved by HeaterFixLab. In this guide, youll learn about the common blinking codes for both gas and electric heaters. Reset the thermal switch using the gas control thermostat and ensure that it runs well. They were up-front about not being familiar with this model but followed the manufacturers installation instructions. Water leakage and water touching the wick or rope sensor. This helps conserve energy and prevent a build-up of dangerous hydrogen gas. UEF replaces the old standard, Energy Factor (EF), which didnt allow easy comparison. This helps conserve energy and prevent a build-up of dangerous hydrogen gas. Clean the ventilators if already in the room in case they are dirty. With dust blocking the heater, there will be a lack of necessary airflow resulting in incomplete combustion. This is why the E5 code on the electric tankless water heater is seen. Once the pilot flame is established, replace the outer door. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . Toggle the ON/OFF switch to the ON position. It indicates the unit shuts down and in lockout. The Rheem tankless water heater code means that incomplete combustion is taking place in your heater or it may be that the water flow is too high. A heat exchanger with white deposits of Calcium Carbonate can be dissolved chemically. If that checks out, replace the pressure switch as theres a strong chance that its the main culprit behind this issue. Its quite similar to the three flashes code weve discussed before and happens due to a lot of small reasons. Verify that the wiring to the pressure switch(es) is correct. These models are not designed for use in mobile homes. First shut off gas to the water heater at the manual shut-off valve. Then, wait for 10 seconds and turn the heater back on. If you find no hot water in the pan, disconnect the rope sensor, dry it, and put it back on to get rid of the blinking light. Tankless Electric Water Heaters. Youll have to replace it if you want a permanent solution. The E5 code appearing on your heaters display due to one or more reasons like too much water flow, incorrect gas pressure, blocked air intake, clogged exhaust, dirty air filter, lack of airflow in the room, and corroded heat exchanger. What does E4 mean on a tankless water heater? Fix the gas pressure if something is wrong with the gas supply and thatll take care of this issue. Its most commonly a thermostat or heating coil issue, which can be verified with an electrical tester. The high resistance caused by a loose wire produces a substantial amount of heat that can eventually cause fires. Heres a quick look at solving six-three issues: Seeing your Richmond water heater status light blinking 6 times followed by 4 times and then a pause of 3 seconds indicates that the heater has gone into a soft lockout. Richmond Tankless Water Heater Code 29 [Reasons + Solutions] The burner chamber is a sealed area and it is recommended that cleaning of the burner is done by a qualified service personnel. Tighten it firmly and connect it with the wires. Do not attempt to remove the inner door. Use a garden hose to rinse the filter down and scrub it with a brush. How do I fix E5 error on electric water heater? Reset the heater and hopefully, thatll get your heater to work again. The first possibility is that there are wiring issues with it and it got disconnected. If not, continue reading. Keep in mind that in addition to lower operating costs, useable square footage is gained by choosing tankless! I have a new Rheem RTEX-24 on the 2nd floor replacing a typical tank-style heater installed by licenced plumbers I have used before with no issue. Remove any remaining dirt using the portable vacuum. The RTG-64X, RTG-84X, and RTG-95X outdoor models are for outdoor installations only, and are a great alternative if your climate is appropriate. Check the gas pressure with a manometer. You'll first want to ensure you're receiving 12v power to the unit. If that wasnt causing the issue, check the air intake. If the LED control board of your EcoSmart tankless water heater is displaying an E5 error code, it means that the desired water volume is too high. Atlanta, GA 30328. Well, as your water heater is a new one, it is worth contacting the Rheem customer support center before doing anything by yourself as your heater must cover the warranty period. Verify power supply (120 VAC). Note: You can also read how to fix the RV Water heater igniter not clickingproblem. In 2017, the Department of Energy required manufacturers to calculate the UEF based on how efficiently each water heater uses energy in real-world usage scenarios. How do you fix an E5 error on a tankless water heater? Attach a garden hose to the drain valve on the water heater and direct the stream of water to drain. Generally, a tankless water heater will cost about 2 to 2-1/2 times as much as a standard water heater to purchase and install. Secondly, seeing the status light alternate between bright and dim also indicates that there are no issues. Another sign a water heater component is going bad is when the unit triggers a shut down every time hot water is called. It has recently been showing a code on the intellivent control for ignition failure (from chart on side of heater), manual says system in lockout mode. This error code shows up when your Richmond Power Vent water heater has an ignition failure or lockout. Resetting the FVS on Richmond water heaters is pretty easy. If your attempts to light the pilot burner have been unsuccessful, there could be air in the gas line. There are many potential issues that can cause the red light to blink twice. Test for spillage at the draft hood relief opening after 5 minutes of burner operation. Model Number: RMTEX-27 Menards SKU: 6835467. To resolve the issue, follow these troubleshooting instructions: This indicates that there is a problem in the combination gad valve driver circuit. 11% Mail-In Rebate Good Through 4/23/23. Low voltage to the water heater. Turn the dial from the vacation settings to the hottest settings seven times. What is a sensing burner on a Richmond tankless water heater? You can raise the desired temperature if you want to turn the burner back on again. If there is not enough or no hot water, it could be that water usage may have exceeded the capacity of the water heater. Did you know that your water heater, operating for many years in the basement of your house, could be dangerous, even if it was professionally installed We have a rheem electric tankless water heater with E5 code and are not getting hot water. After it is squeaky clean, let it dry. $599.00. The most common reason behind it is having a poor gas supply thats not sufficient to light the heater. To adjust the temperature, turn the temperature dial to an initial setting of 120oF. Hopefully, your water heater issue will be solved. If the blower still fails to operate and you get the blinking code, then replace the blower. With that said, all the other blinking codes well talk about here represent that something is wrong with your heater. This problem usually happens due to the pressure switch tube being blocked or the pressure switch going bad. Here are the steps to do it: Thatll get the ECO to reset. Any code that has anything to do with the FVS requires your full attention. Its a safety device and it automatically breaks the power circuit to the heating element to prevent scalding. You will thus need to set the desired water temperature. Thatll solve this issue. Heres a shortcut on how to solve the five flash issue: This blinking light code indicates that the ignition has failed and the heater wont light up. Error code 12 means your tankless water heater fails to detect the flame. The good thing about these heaters is that they wont work before filling the tank with water. This is located near the top of the water heater. Ignition failure doesnt detect flame signal, Abnormal combustion after detection of flame signal, system lose the signal. When the faucet is closed, the Richmond Tankless Water Heater senses the command, and goes to standby mode. All you have to do is to replace the thermostat and the blinking codes will go away. If incomplete combustion is detected, the water heater corrects the problem to provide clean, efficient water heater operation at all times. Running every faucet at once may overwhelm your heater and fail to heat. Luckily, you can easily reset it by pressing the red button. Set the thermostat to the desired temperature. If you continue to use this site we will assume that you are happy with it. The air intake tube of your heater can be blocked with debris, spider web, dirt, etc. Turn off the gas valve (for gas heaters) or the circuit breaker (for electric heaters), and let the water in the heater cool completely. This indicates there is a problem with the internal circuit. You can use a vacuum cleaner on the burner and floor shield inside the water heater. Otherwise, you may face a lot of issues with it. How can I determine which water heater is right for me? On the temperature display screen it shows E- 5. Plus, they can be installed in locations where a storage water heater may not fit. Turn off the power and water to the appliance if the water heater is to remain idle for an extended period of time. But if the gas pressure is fine and you still see the blinking status light, the next thing you need to check is the jacket holes. The combination gas control was set at its lowest setting before the water heater was shipped from the factory to comply with safety regulations. Strategically position risers in the water pipe system or use water hammer arresting devices to minimize the banging noise that can occur as result of rapidly closing faucets or solenoid valves in automatic water-using appliances. Wait 5 minutes to clear out any gas. To correct the overflow of water you can do the following. Heaterfixlab.com is a participant in Google Adsense and Ezoic Ad Network. This problem can also occur due to a bad pressure switch and blockage in the pressure tube switch. What does error code 11 mean on Richmond power vent water heater? No, they are not. Far left led and A and B leds are lit. Gas valve LEDs will light separately or together to indicate the status or an error. Water Heaters. Several Richmond water heaters already fit within the new NAECA standards, and others were made compliant without significantly increasing their size. Water temperatures above 125oF can cause severe burns or death from scalding. Remove the upper element protective cover at the top and the insulation. A water heater that produces no hot water may not be getting power, may have a tripped limit switch, or may have one or more failed heating elements. The result is that many Richmond water heaters are up to 2 smaller than competitive models. You might have a faulty thermostat. I know that is perfectly normal behavior if you're demanding too much hot water. The Richmond Hybrid has a 10-year tank leak warranty and a 10-year parts warranty. The water is available throughout the year. Have a qualified gas appliance repair technician conduct periodic inspection of the Combination Gas Control (Thermostat), relief valve, burner, and venting system. The pilot burner tube might be pinched or clogged, thus preventing the pilot burner from lighting. If the wiring has gone bad, you need to fix it. In order to effectively reduce home appliance energy use, conserve more natural resources and generate significant energy cost savings for homeowners, the U.S. Department of Energy (DOE), as part of the National Appliance Energy Conservation Act (NAECA), periodically requires higher energy efficiencies on almost all residential gas, electric, oil and tankless gas water heaters. If it still persists, then youre dealing with a faulty gas control thermostat and youll have to replace it. If its outside this range, you can be sure that it has gone bad. For more information, please see our If theres a water leak, inspect its source and use the 24-hour override feature to stop the alarm from ringing. What does E5 mean on Richmond tankless water heater? The pressure regulator can be found on the incoming water line, which is normally not far from the water heater. Check the vent and/or combustion air-inlet systems for obstructions. Corporate Office: 1100 Abernathy Road, Suite 1700 Plumbing. The RTG-64DV, RTG-84DV, and RTG95DV may be installed in all locations, including bedrooms and bathrooms. Knowing how to properly use your heater is not only essential from the economic point of view but for safety as well. Set the thermostat dial to desired setting by turning dial counter-clockwise. Open up windows and install ventilators if necessary. Blocked vent system- Have a qualified service technician evaluate vent system for blockage. (Residential gas is approximately 0.62; and residential electric is approximately 0.92). This error code indicates high water temperature limit tripped. To clean your heat exchanger, we recommend a hydrochloric acid-based solvent, like Scalzo. Besides that, a damaged gas supply or faulty pilot wiring can also cause this issue. My possible solution is to branch off the hot water out and recirculate it back into the cold water supply. Reverse-engineer the steps above and complete the installation. Set the thermostat dial to the lowest setting by turning the thermostat dial clockwise until it stops. Richmond urged the ANSI standards be reviewed. Upgrading to a more powerful tabkless unit is possible, but less ideal and more work than trying this if it could work. The Combination Gas Control is also constructed with a single-use gas shut-off device that will shut off the gas supply to the burner if the water exceeds normal operating temperatures. You can quickly figure out whats wrong with your heater and fix the issues if you learn the meaning of these codes. If the burner access door is removed, the burner access door gasket must be replaced. E5 is an error due to the high flow rate. Allow several gallons to flush through the discharge line to an open drain. Check to make sure it is plugged in. But if the wiring is okay, then you need to replace the thermal well. The most likely culprit behind it is a faulty thermal well. The FVS is located at the bottom of the unit. Electrical polarity to the unit is incorrect. If you are addressing these similar or any other related issues then it's high time to get your tankless water heater checked. 11% Mail-In Rebate Good Through 4/23/23. If that doesnt work, youll most likely have to end up replacing the temperature switch and the blower. Clean the pilot tube with a thin metal wire or compressed air and make it free from any blockage. The shutoff valve may also need to be replaced depending on the issue. If the gas pressure is inadequate, incomplete combustion will take place resulting in incomplete combustion. Pressure switches- Make sure the pressure switches are not kinked. Turn the gas control knob counter-clockwise to the PILOT position. Start by making sure that the pressure wiring is okay and the hose is not bent out of shape. But with a blocked exhaust, this system is jeopardized. If set too low, adjust the water temperature setting to the desired setting. +6. What is the application of a cascade control system? Get answers to all the most frequently asked questions (FAQs) about Heating, Cooling & Water Heating. One of the heating elements may have to be replaced if theyve gone bad. We call it Peak Hour Demand. A Richmond tankless water heater has no standing pilot light, no stand by loss, and the burners modulate to maintain maximum efficiency. Dirty Air Filter 4. Richmond Essential 27 kW Tankless Electric Water Heater. At 40 psi water flow will be maximum. Then, we adjust the pressure regulator. If there are bubbles, this indicates a gas leak that must be corrected. This indicates that the pressure switch remained closed longer than 5 seconds after the call for heat began. If the pilot wiring is damaged, youll have to replace the pilot assembly. Otherwise, the heating element may go bad one more time. The flow sensor measures the amount of water entering your system and communicates the data to the control board of your unit. Corrosion or Scale Deposit On Heat Exchanger FAQs: What are the most common problems with tankless water heaters? If the breaker has tripped, switch it off, then switch it back on. Eccotemp 45H/HI LP/NG Whole Home Tankless Water Heater Manual *English; How to Replace the Flame Sensor on the 45 Series; How To Replace the Over Temperature Sensor on the 45 Series; Gas Piping Facts: Information for properly sizing gas lines for use with tankless water heaters; Gas Pipe Sizing and how it affects the functionality of your 45 . You need to make sure that all faucets are closed. However, the pressure for every model has to be within 10.5 w.c. or 2.6 KP for natural and 14 w.c./3.5 kPa for LP gas. Drain a few quarts of water from the water heaters tank every month to clean the tank of deposits. All Rights Reserved Pay close attention to the status light to figure out whats wrong. It means that the heater is calling for heat and its trying to achieve the desired temperature. Set the thermostat dial to the lowest setting by turning the thermostat dial clockwise until it stops. Connect a garden hose to the drain valve near the bottom of the heater tank. Digital thermostat with self diagnostic program, Two High altitude options: up to 6,560 or 9,840 ft. elevations, Corporate Office: 1100 Abernathy Road, Suite 1700.
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