Our team checks each review posted on the site disputed by our community as not meeting our. Back to the table I went, confidently smiling at my children, in the knowledge that momma had solved the issue. Julia and the staff were amazing especially as I missed counted how many people were coming and they swiftly sorted theextra place setting I needed. , eventually one of the waitresses spotted us and said 'I'm just checking your desserts" . How a pizza can be so thin and yet raw is a scientific marvel. A full list is available within the "safety precautions" section of this page. Asked to order twice. You will certainly appreciate the comfortable atmosphere and modern decor. !Other pasta my wifeordered had no flavour and was disgusting, young chavas walking around in tracksuits and air max trainers! Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. We are so sorry but it actually should of been 45 could you please drop the other 4 off ASAP thanks for your visit . Lovely meal very friendly staff great place to take children for a meal, We visited sambuca quayside on Sunday late afternoon and had a fantastic time. Are you sure you want to delete this question? Taken to a table and when I sat down I noticed the table was extremely wobbly, 3 napkins couldnt balance it, chair leg was broken and kept buckling, had to change my chair. This place will offer you great iced coffee or delicious coffee with cream. We weren't offered any compensation for our experience, one staff asked if we wanted to see the desert menu when complaining about the portion size, but didn't offer it as a form of compensation. Think before you part with your hard earned cash!! Get quick answers from Sambuca staff and past visitors. (you can tell if you have a good chef in the kitchen by the way they cook a risotto) Back to the table I went, confidently smiling at my children, in the knowledge that momma had solved the issue. i understand that it is a difficult situation working in hospitality myself yet it isnt fair to make a group wait an entire hour. Huge tasty platefuls. Thanks guys, well come again! Think before you part with your hard earned cash!!! Also the place is desperate of a deep clean and repairs to tables and chairs or better still replaced!! We asked for the bill and after 10 minutes of trying to pay we went to the bar. usually i wouldnt have waited that long yet we were a group with children, some being 12, that couldnt leave due to their parents not being able to pick them up. My son got a portion of Bolognese which wouldn't feed a bird, and my daughter's pizza crust was so tough , you'd need a jackhammer to get through it. the music down as we were having to shout at each other and still couldn't hear what was being said. Does this restaurant offer table service? We live nearby so this would be a great place to eat except everytime we take the plunge and return we are just so so disappointed. It should have been a sign of things to come. Drinks orders taken quickly but waited15 minutes for drinks, food arrived quickly, had a 3 course special, potato skins average, pizza over cooked and crust so hard when cutting into it the pizza nearly flew across the table. overall excellent food just the service and waiting is the let down, Visit frequently and the food is always a good quality. Sambuca Forest Hall menu Full menu with prices & pictures Contact address Sambuca Forest Hall 80 Great Lime Road, Newcastle upon T. Sambuca Forest Hall phone (+44)1912566333 Table Reservation Reserve a table now for Sambuca Forest Hall 4 / 5 from 3695 reviews Sambuca Forest Hall (+44)1912.Click to reveal phone http://sambucarestau. This was the highlight of the meal. Absolutely worse experience of my life. So first we had to ask them to turnthe music down as we were having to shout at each other and still couldn't hear what was being said. Zoom in to see updated info. This spot is famous for its great service and friendly staff, that is always ready to help you. Tripadvisor performs checks on reviews. Staff are superb, friendly and accommodating, but best of all they do their jobs so well. Sadly our final departing moment was with a very unprofessional, unhappy server who couldn't care if her customers were happy or had a nice sambuca experience. on a different note the food was good, but the situation could have been managed better.More, Me and my brother took our mam out for a treat for Mothers Day and it was nothing but disappointing and I mean their was a problem with every single meal and drink that came out. No cutlery, just the desserts. + good location, Great Night out with fantastic Staff who could not do enough to make it a great night, for the right reason . Were delighted to have solved the problem of where to eat when staying at The Village. Sat at the window overlooking the river which was lovely. So first we had to ask them to turnthe music down as we were having to shout at each other and still couldn't hear what was being said. Staff asked if everything was OK as if it was just routine and not because they actually cared. (By this point we had already questioned whether our drinks were what we had asked for as we could only taste the soft drink). We always have fun and make memories when we go here. Food was terrific and to top the get together off, Thomas came over with his guitar and we had a good old Xmas singsong! I would eat here again. It got to the point i was too embarrassed to complain any more as they were making us feel we were just being awkward. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Absolutely delicious food, comfortable to sit in, beautifully designed and polite, friendly, helpful staff. Not one server smiled during our stay. At Sambuca, we think friends, family, food and fun are what life should be about. Asked to order twice. Note: your question will be posted publicly on the Questions & Answers page. Good location but nothing spectacular about the food. Sambuca Pavilion Heaton Park official Facebook page. We sat and sat , and SAT. These were a generous portion and came with a nice garlic dip. For myself the 1st time trying the la carte menu. Sambuca features savory new American food and modern cocktails that will tempt any palate and nourish the soul. The staff were great, the food was lovely (the special starter of scallops was amazing) the restaurant had a great atmosphere, whats not to like! Sambuca is rated accordingly in the following categories by Tripadvisor travelers: 74-82 Great Lime Road Forest Hall, Newcastle upon Tyne NE12 7AL England. Will probably return in another year and just hope it will finally follow the true Sambucca brand ethos!More, Appalling. , eventually one of the waitresses spotted us and said 'I'm just checking your desserts" . I went for the potatoe skins as a starter. Yes, Sambuca Quayside is taking precautions against COVID-19. Sambuca Braise Station Unclaimed Review Save Share 23 reviews #336 of 784 Restaurants in Newcastle upon Tyne - Italian Steakhouse 1A Benton Road West Allotment, Newcastle upon Tyne NE27 0EP England +44 191 340 4408 Website Open now : 12:00 PM - 9:00 PM See all (5) Enhance this page - Upload photos! The remaining dishes judging by the clean plates were good. We are a small Italian restaurant based in Newc When asking for the bill was told the machines were all down, asked why we werent told this when we first came in and waiter put hands in the air & shook his head! Sambuca - Blyth. My son, daughter and I decided to go out for a meal. Terrible customer service. It should have been a sign of things to come. "Oh yes, I'll be right down" . Would I recommendYesMore, excellent food but took a while till our food came out and wasnt out at the same time Hello, Food was average nothing more We are famous for budget-friendly hearty Italian food & also have restaurants in Sunderland , Chester-le-Street , South Shields and Peterlee. Never again. They took my steak to cook it a bit more for me and they cooked the already over cooked chips more aswel so the were inedible. 7.95 for 3 courses. No cutlery, just the desserts. Tripadvisor performs checks on reviews. Order Now Our Best Order food online from Sambuca Metro Centre! Will definitely be back soon. Went as a group of 5 for a long overdue catch up. the gentleman singing and playing his guitar as well. Staff asked if everything was OK as if it was just routine and not because they actually cared. Off I went AGAIN, and advised that we had not received cutlery. We sat and sat and I got up and asked a waitress for cutlery. On a plus side, although short lived, when we mentioned about the missing item the waitress did acknowledge her mistake. we ordered one cheesecake and 2 slices of cake. First and last time We felt rushed, as various staff continuously asked us if we would like a coffee whilst we were trying to hold a conversation and enjoy our drinks. This time correct order not put through, dirtyglass, cold starter and the staff just unattentive even though they out numbered the tables. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Stay clear people do not waste you hard earned cash in this restaurant. From a self confessed 'foodie' I can honestly say from the bottom of my heart this was the very best food and service iv experienced in a very long time. When asking for the bill was told the machines were all down, asked why we werent told this when we first came in and waiter put hands in the air & shook his head! I actually had to point out to the waitress that there were 3 of us. Attentive staff. Had the surf n turf which was phenomenal xxxYou would expect alot less for the bargain price.Literally outstanding food and excellent service from Maria and Angie. sorry none that I'm aware of but please, I'm no expert. The remaining dishes judging by the clean plates were good. It had clearly been reheated and was practically welded to the dish. smile if they tried I assume one to be in charge I dont for the life of me understand why people go here to eat This was washed down with a bottle of wine that was reasonably priced. Eh? The team worked really well together and made our evening great.More, On a cold Wednesday night the place was buzzing, the special 3 course menu was a great suprise, included fillet steak with any sauce is 22 when its 25 on the normal menu. on the plate. User-chosen places to eat at for sambuca newcastle quayside menu. I ordered the penne marinara and can't stop thinking about it! Sambuca Sambuca Claimed Review Save Share 296 reviews #425 of 785 Restaurants in Newcastle upon Tyne Italian Pizza Vegetarian Friendly Park House Heaton Park Jesmond Vale Lane, Newcastle upon Tyne NE6 5JS England +44 191 276 0011 Website Closed now : See all hours See all (79) Get food delivered Order online Ratings and reviews 3.5 296 I love lasagne. The location of the restaurant is also good, right on the River Tyne. service, wonderful food and very nice staff. Do you have any gluten free options please? - calzone hard and not much filling . The food was good and served with great speed! Pizza? When asking for the bill was told the machines were all down, asked why we werent told this when we first came in and waiter put hands in the air & shook his head! Quayside 57 - 60 Sandhill Quayside Watergate Building, NCL NE1 3RG Opening times Mon - Thurs: 12pm - 10pm Fri & Sat: 12pm - 10pm Sun: 12pm - 9pm 0191 261 7767. I have missed the fun atmosphere of Sambucca's since our local Morpeth branch closed so am delighted to find a new one to visit. Order takeaway and delivery at Sambuca Jesmond, Newcastle upon Tyne with Tripadvisor: See 26 unbiased reviews of Sambuca Jesmond, ranked #739 on Tripadvisor among 1,152 restaurants in Newcastle upon Tyne. Will probably return in another year and just hope it will finally follow the true Sambucca brand ethos! Do you have any gluten free options please? Ice cream was barely half a scoop, I would be embarrassed serving it! Sambuca Quayside is perfect for those who are looking for a cheap meal with a view, but it may not be suitable for those who are fans of good Italian food and hospitality. I would only visit here if your not that hungry and want to spend a lot of money for not much food. My brother likes scallops so took the other half and he had to spit it out aswel. Also by this point we felt we were being a pain when we werent we were whispering as we were being stared at by all the staff. WRONG. And our food was delicious also, all tasted really fresh and again good portion sizes. I had the Jambalya Risotto, which I have to say was below average. Excellent quality and amazing value. This is the version of our website addressed to speakers of English in the United States. WRONG. Then the food arrived. Absolutely disgusting manager needs to be let go. Asked to order again a very lovely waiter was extremely accommodating to us the entire time until his shift ended. We all got ice!!! #497 of 3632 places to eat in Newcastle upon Tyne, Italian, Mediterranean, Pizza, Gluten-free, Healthy food. Try the deli too", "Look forward to the free Amaretto shots coming at the end of your meal. another 20 minutes passed by which time we had a fit of giggles when my daughter suggested we face plant into the desserts and eat them like that. We actually felt unsafe by the time we had left. Delicious food and drink at very reasonable prices. 7 for prawns and there was hardly anything on her plate and no sauce. Although we were the last occupied table in the restaurant, the staff made a fuss of my birthday, singing happy birthday over dessert - very embarrassing but thoughtful too! The ambiance is wondeful. Food was cold had to send it back twice with no apolige from the waiter. 258 reviews . being still sat at our table. Potato skins and pizzas followed by coffee or ice cream. Then the food arrived. Sambuca Metro Centre | Sambuca Metro Centre, Newcastle Upon Tyne, Newcastle Upon Tyne, Takeaway Order Online The 4 of us had a great meal and booking again , us also a mention to the young lad who served us both times definitely will be coming back. I may return in the future to try Sambuca again, but I wouldn't be in a hurry to go back. Sadly our final departing moment was with a very unprofessional, unhappy server who couldn't care if her customers were happy or had a nice sambuca experience. I have worked in the industry for over 10 years now and if any of my staff had made this mistake it is on us not the customer. We sat and sat , and SAT. Was bit like McDonalds! mix of over attentive and hap- hazard! My mam couldn't drink it so sent it back and was given a seperate little jug for lime, there was less lime in the jug than in her original drink. Won't be back. Back to the table I went, confidently smiling at my children, in the knowledge that momma had solved the issue. We sat and sat , and SAT. We chose from the 3 course menu for 7.95 - sounds like a bargain but be sure to check your receipt, as we were overcharged for drinks (which were overpriced to start with). The remaining dishes judging by the clean plates were good. Then to the fabulous finale..dessert. Little Haven Hotel. When they brought them out I could do nothing but laugh, 2.50 for litterally a mouth full of ice cream served in something not much bigger than an egg cup! (you can tell if you have a good chef in the kitchen by the way they cook a risotto) "Of course! When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. View the full menu from Sambuca Forest Hall in Newcastle upon Tyne NE12 7AL and place your order online. Thats what I call a bargain, it was lovely I had arossini sauce which was not a marsala sauce as I know it but was very nice anyway. The garlic bread we shared was divine, fresh out of the pizza oven. Never again will I set foot in that shambles of a place. I always get the steak and its 10/10 every time. Just terrible. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The 4 of us had a great meal and booking again More, Had 2 separate visits here recently for mine and my partners birthdays the food was absolutely lovely very good portion sizes at a good price to Thomas was amazing with his guitar and singing and also took the time to have a good chat withus also a mention to the young lad who served us both times definitely will be coming backMore, First visit for my sons 16th birthday. I'll bring it down to you" . Desserts were standard Sambuca fayre. My cheesecake was stale, and the two portions of red velvet cake were STALE. Get quick answers from Sambuca staff and past visitors. On the price pointexcellent value as ever. . Own or manage this property? Avoid this place unless you dont mind being treated with contempt and disrespect. My mams chicken and the other had was over cooked and quite hard in places so she didn't enjoy it and her soup was cold and watery. Also forgot to add I had gone to the toilet and the waitress went straight over to my friend looked at my baby in her pram and said to my friend shall we go for a walk. Some were friendly, and some were miserable. Ice cream was barely half a scoop, I would be embarrassed serving it! Food was decent, friendly accommodating staff for our birthday party. It had clearly been reheated and was practically welded to the dish. Sambuca's Restaurant in Heaton Park, Newcastle upon Tyne First and last time usually i wouldnt have waited that long yet we were a group with children, some being 12, that couldnt leave due to their parents not being able to pick them up. "Of course! Had fab food as always. We actually felt unsafe by the time we had left. I may return in the future to try Sambuca again, but I wouldn't be in a hurry to go back.More, Went to this restaurant by chance. Asked again for ketchup brought out tobasco sauce. If so how do i access it. Are you sure you want to delete this answer? and continue on cooking in kitchen without washing hands I didnt realise until I looked later - we were charged an extra 8!More, Been to Sambuca Heaton this afternoon with good friends for a nice catch up. Eh? Can a vegetarian person get a good meal at this restaurant? We visited this restaurant Sunday evening. Extremely uneasy about this. Thanks a lot and we'll defo be back soon, Watergate Buildings, 57-60 Sandhill, A 3-min walk from Newcastle Castle. , eventually one of the waitresses spotted us and said 'I'm just checking your desserts" . Can a vegan person get a good meal at this restaurant? My brother likes scallops so took the other half and he had to spit it out aswel. When last there they offered a roast dinner, as well as pizza and pasta. Order takeaway and delivery at Sambuca, Newcastle upon Tyne with Tripadvisor: See 525 unbiased reviews of Sambuca, ranked #775 on Tripadvisor among 1,152 restaurants in Newcastle upon Tyne. many other patrons the food was delivered hot to our table but within 5 minutes it was cold The location of the restaurant is also good, right on the River Tyne. Eventually the cutlery arrived. i fully understand that it is not the establishments fault that they were still there, however, the staff could have rang us letting us know there would be a wait and to come a little later but instead we were made to wait. Terrible service. Only down side is there was plenty of tables but as it was just 2 of us we got sat by a door and a coat rack. They fetched the childrens food out as soon as itwas ready which was great and the portion size was perfect, not too big/small, and all 3 really enjoyed their food. This restaurant offers its visitors to degust Italian cuisine. This is the version of our website addressed to speakers of English in United Kingdom. SAMBUCA Dine. When we mentioned our complaints thestaff who were not interestedMore. 7 for prawns and there was hardly anything on her plate and no sauce. They came over and chatted to us making jokes. i understand that it is a difficult situation working in hospitality myself yet it isnt fair to make a group wait an entire hour. "Oh yes, I'll be right down" . We would have been better off had it not. Last Minute Hotels in Newcastle upon Tyne, InterContinental (IHG) Hotels in Newcastle upon Tyne, Holiday Inns Express in Newcastle upon Tyne, Travelodge Hotels Ltd in Newcastle upon Tyne, Pet Friendly Hotels in Newcastle upon Tyne, Newcastle upon Tyne Hotels with Laundry Facilities, Newcastle upon Tyne Hotels with Fireplaces, Hotels near (MME) Durham Tees Valley Airport, British Restaurants in Newcastle upon Tyne, Chinese Restaurants in Newcastle upon Tyne, Fast Food Restaurants in Newcastle upon Tyne, Gluten Free Restaurants in Newcastle upon Tyne, Indian Restaurants in Newcastle upon Tyne, Italian Restaurants in Newcastle upon Tyne, Italian Restaurants with Outdoor Seating in Newcastle upon Tyne, Mexican Restaurants for Lunch in Newcastle upon Tyne, Thai Restaurants for Large Groups in Newcastle upon Tyne, Vegetarian Restaurants in Newcastle upon Tyne, Best Waffles & Crepes in Newcastle upon Tyne, Best Tandoori Chicken in Newcastle upon Tyne, Best Grilled cheese in Newcastle upon Tyne, Breakfast Restaurants in Newcastle upon Tyne, Dinner Restaurants in Newcastle upon Tyne, Food Delivery Restaurants in Newcastle upon Tyne, Kid Friendly Restaurants in Newcastle upon Tyne, Late Night Restaurants in Newcastle upon Tyne, Restaurants for Group Dining in Newcastle upon Tyne, Restaurants for Special Occasions in Newcastle upon Tyne, Romantic Restaurants in Newcastle upon Tyne, See all restaurants in Newcastle upon Tyne. On the price pointexcellent value as ever. Note: your question will be posted publicly on the Questions & Answers page. So we asked for a couple more drinks as it was so cheap. He becomes increasingly sarcastic and rude and aggressive. I actually had to point out to the waitress that there were 3 of us. Was asked to pay extra because I need Gluten free food!! We got the round table with a fab nighttime view and atmosphere. We always have fun and make memories when we go here. Will probably return in another year and just hope it will finally follow the true Sambucca brand ethos! Sambuca is rated accordingly in the following categories by Tripadvisor travellers: Park House Heaton Park Jesmond Vale Lane, Newcastle upon Tyne NE6 5JS England. Excellent, speedyservice, wonderful food and very nice staff. Manager brought us out some cocktails which he said were the same price as the drinks we had just had. Never again. When told that things were not OK we were just met with bad attitude and them patronising us. overall excellent food just the service and waiting is the let down, Visit frequently and the food is always a good quality. I eat there at least twice a week with my daughter. When we mentioned our complaints thestaff who were not interestedMore. Italian Desserts. Never the customer. We use the latest and greatest technology available to provide the best possible web experience.Please enable JavaScript in your browser settings to continue. What do they have on the sunday lunch menu? Then asked if we could order food and drinks together to which the waitress walked away from us. the music down as we were having to shout at each other and still couldn't hear what was being said. The food service was efficient the food was piping hot and great value for money , we had clean plates all round . We would have been better off had it not. Does this restaurant offer table service? Sambuca features savory new American food and modern cocktails that will tempt any palate and nourish the soul. Antipaste Menu Main Course Menu Side Dishes Soft Drinks Dessert Caffe Societa This time correct order not put through, dirtyglass, cold starter and the staff just unattentive even though they out numbered the tables. On a plus side, although short lived, when we mentioned about the missing item the waitress did acknowledge her mistake. We would have been better off had it not. more. My brother, his partner and her 10yr old daughter were left still hungry but they wouldnt do anything about it as they 'should have said something at the start', they were supposed to be able to see into the future and know that they were still going to be hungry before they had eaten anything! We sat and sat , and SAT. Tasty food at affordable prices are offered here. Not one server smiled during our stay. Restaurants - Sambuca Restaurants Home Restaurants Restaurants Trinity Square, Gateshead Metro Gateshead Forest Hall Cramlington Newcastle Quayside Cassia Sambuca Hartlepool Percy Main Seaham Blyth Forest Hall Heaton Park Tyne Tunnel Peterlee South Shields Sunderland Whitley Bay The Windmill Chester-le-Street Bedlington Consett View Thank you.More, I cant thank the staff enough for the way they were with my son for his 40th birthday, its today but we celebrated last night. Much better than some Sambucca restaurants, rossini sauce which was not a marsala sauce as I know it but was very nice anyway. We visited this restaurant Sunday evening. 15 were here. i do appreciate the staffs attentiveness to our party after we were sat however, the problem could have been solved by a quick phone call at anytime before. Visit one of our rockin' locations in Nashville, Plano or Houston. "Of course! Sambuca Quayside Claimed Review Save Share 744 reviews #107 of 785 Restaurants in Newcastle upon Tyne $$ - $$$ Italian Pizza Mediterranean Watergate Buildings 57-60 Sandhill Quayside, Newcastle upon Tyne NE1 3RG England +44 191 261 7767 Website Closed now : See all hours See all (181) of 785 Travelers' Choice 2022 Food Service Value i fully understand that it is not the establishments fault that they were still there, however, the staff could have rang us letting us know there would be a wait and to come a little later but instead we were made to wait. was so aggressive. - wrong meals given to us when ordered certain adjustments. Newcastle upon Tyne, England, United Kingdom, Watergate Buildings, 57-60 Sandhill, A 3-min walk from Newcastle Castle, Newcastle upon Tyne, England, United Kingdom, #86 of 3632 places to eat in Newcastle upon Tyne, #190 of 3632 places to eat in Newcastle upon Tyne, Gino D'Acampo Restaurant Quayside Newcastle, #282 of 3632 places to eat in Newcastle upon Tyne, #329 of 3632 places to eat in Newcastle upon Tyne. Sambuca 6.95 Mushrooms, bacon, egg, beans and sausage Pizza Meat Feast (Not on Lunch Special) 8.95 Chicken, pepperoni, bolognese and ham Pastas All dishes with a choice of spaghetti or tagliatelle or rigatoni Cannelloni 6.95 Meat and spinach filled pancakes, tomato and bechamel sauce Carbonara 6.95 Bacon, cream, egg and parmesan Pasta Sambuca felt like being abroad. Lovely place - good value if you dont get overcharged! Our team checks each review posted on the site disputed by our community as not meeting our. I would only visit here if your not that hungry and want to spend a lot of money for not much food. Terrible service. In all a lovely visit and won't be the last.More. Our second bill came out and was around 30 so we questioned this only to be spoken to extremely rudely by the manager who said the waitress had made a mistake not him (the waitress was being shouted at by him to go back inside numerous times) so it was for us to pay.
Categories
