You've accepted analytics cookies. We value your investment and offer free customization with every report to fulfil your exact research needs. The procurator of Office of the Federal Prosecutor for the Consumer, described on Twitter that the agency had already requested a report from Ticketmaster Mexico on what happened at the Estadio Azteca and asked affected consumers to formalize their complaints under the terms of the law. RT=Real-Time, EOD=End of Day, PD=Previous Day. Several companies have started using the Internet for cutting marketing costs to stay ahead in a highly competitive market. The data presented on this page does not represent the view of Ticketmaster and its employees or that of Zippia. Your submission has been received! [99], On January 24, 2023, a three-hour hearing by the Senate judiciary committee,[100] titled "That's the Ticket: Promoting Competition and Protecting Consumers in Live Entertainment", to analyze "the long-simmering dissatisfaction over the 2010 consent decree governing the merger of Ticketmaster and Live Nation", was held at 10:00 am EST in the Hart Senate Office Building, Washington, D.C.[101] The hearing was telecast live. This cookie is used to recognize the visitors using live chat at different times inorder to optimize the chat-box functionality. To connect with Ticketmaster employee register on SignalHire. [97] Due to the criticism, Ticketmaster Mexico released a statement through their social networks apologizing and saying that "the inconveniences in the accesses were a consequence of the presentation of an unprecedented number of fake tickets, which caused an out of the ordinary agglomeration of people and an intermittent operation of our system". COVID-19 shall accelerate the demand for agile and flexible work styles and further push the adoption of communication services that tend to improve work-life balance. Ease associated with purchasing tickets through Internet-enabled smartphones and tablets has completely changed the dynamics of ticketing services. Free report customization (equivalent to up to 8 analyst working days) with purchase. The audience of Ticketmaster.com is made up of 49.68% women and 50.32% men. Event-Related Deferred Revenue of $2.3 billionAlmost Double Year-End 2019 Confirmed Show Bookings and Ticket Sales Up Double-Digits Across Major Venues 45 Million Tickets Already Sold for 2022 Shows, with Pricing on Top 10 Tours Up Over 20% (vs 2019) Sponsorship Commitments Up Double-Digits Relative to 2019, Already Over 80% Sold For Year Ticketmaster sells nearly 500 million tickets per year for a wide range of concerts, events, and games, and their websites receive over a billion visits per year. Ticketmaster may also be known as or be related to Ticketmaster, Ticketmaster Corporation, Ticketmaster Entertainment Inc and Ticketmaster Entertainment LLC. Ticketmaster, which is owned by the entertainment giant, has seen operating income rise by 15% and AOI by 11%. [14], In January 2008, Ticketmaster acquired Paciolan Inc., a developer of ticketing system applications and hosted ticketing systems, after litigation over the potential breach of antitrust laws. In 2022, Ticketmaster sold most tickets in the US, with 84.33% of the tickets. [55][56] In 2018, the United States Department of Justice began reviewing complaints by AEG that claimed the company had engaged in anti-competitive practices. Ticketmaster's peak revenue was $16.7B in 2022. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. "[40] In other words, "Ticketmaster is effectively paid to be a punching bag" for consumer frustration with opaque add-on fees, and then some of the fees find their way back to the artist or venue. Overview Competitors Acquisitions News & Insights President Mark Yovich CEO Approval Rating 76/100 Weigh In 1976 Beverly Hills California Los Angeles Metropolitan Area Private Independent Company Hey! Sports events contributed to over 30.0% of the overall online ticket sales in 2016 and the segment is expected to retain its position as a key revenue generator. Moreover, Hollywood is a highly-touted entertainment industry in the U.S., due to which there is a higher demand for convenient modes of purchasing tickets. They also offered refunds for the full cost of the tickets. "[105], On December 26, 2022, American country singer Zach Bryan criticized Ticketmaster for his Burn Burn Burn tour (2023) and listed out non-transferrable tickets to stop scalpers. [23] Live Nation CEO Michael Rapino was named CEO of the new company. While offering preferred seating choices to patrons is usually an optional service for providers in the U.S., it is a basic necessity in markets such as India and China. 6. The company's ticket sales are fulfilled digitally or at its two main fulfillment centers located in Charleston, West Virginia, and Pharr, Texas for both primary and secondary markets. The Ticketmaster Nederland annual revenue was $5 million in 2021. Mobile booking is perceived as a simpler task compared to traditional online booking via computers. Annual Revenue > $1.0B. Ticketmaster.com receives 115.9 million monthly unique visitors on average. Copyright 2023 Grand View Research, Inc. All rights reserved. Furthermore, the hassle-free process of online booking and transaction increases convenience for both consumers and service providers. Data delayed 15 minutes unless otherwise indicated (view delay times for all exchanges). Clients control their events and set ticket prices, and Ticketmaster sells tickets that the clients make available to them. Free upgrade to enterprise license (allows to share across all company locations), 5. [35] In addition to the face value price, venues and Ticketmaster add fees to pay for their services. For the purpose of this study, Grand View Research has segmented the global online event ticketing market report on the basis of platform, event type, and region: Platform Outlook (USD Million, 2014 - 2025), Event Type Outlook (USD Million, 2014 - 2025), Regional Outlook (USD Million, 2014 - 2025). Get documents signed as fast (and simple) as possible. As of April 2018, the Department of Justice had not released comments on its investigation. [21] The deal was cleared by the U.S. Justice Department in January 2010 under the condition that the company sell Paciolan to Comcast Spectacor or another firm, and license its software to Anschutz Entertainment Group (AEG), its biggest competitor. [36][42], In 2013, the jam band The String Cheese Incident gave fans money to purchase 400 tickets to one of its shows in order to resell them on its own site with fewer fees. [9][7], In 1998, USA Networks Inc., later named InterActiveCorp (IAC), purchased a majority stake in Ticketmaster. It also noted that its international ticketing business drove growth in fee-bearing tickets and gross transaction value (GTV), led by strong international concerts ticket sales. Rigorous promotion and advertising activities undertaken by online ticketing services play a pivotal role in increasing the sale of tickets through their channels. Ticketmaster has had 2 exits. North American . PDF. After two rounds of ticket balloting remaining spare tickets were sent out to people who originally put their name down. Revenue in USD million/billion and CAGR from 2020 to 2025, Revenue forecast, company ranking, competitive landscape, growth factors, and trends, North America; Europe; Asia Pacific; Middle East & Africa; Latin America, U.S.; Canada; Germany; U.K.; China; Japan; India; Mexico; Brazil, AOL Inc.; Atom Tickets LLC; Big Cinemas; Bigtree Entertainment Pvt. 29% of Ticketmaster employees are Hispanic or Latino. Ticketmaster makes $45.7M in a day. ", In June 2018, Ticketmaster notified 40,000 U.K. customers that it had identified a hack caused by malicious software on a third-party customer support product it contracted. Looking at 2020, I am confident in Ticketmasters ability to extend that leadership position globally as we add more customers, ticket more events and expand our digital ticketing footprint.. Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . The collapse of record album sales after the year 2000 means that as of the 2020s, 95 percent of artist income comes from concert tours. The case settlement was approved in 2015 and Ticketmaster issued vouchers and discount codes to fans who purchased tickets online between 1999 and 2013. Clients control their events and set ticket prices, and Ticketmaster sells tickets that the clients make available to them. [93], Swift released a statement on November 18, 2022, via her Instagram story; she asserted that she is protective of her fans and wanted to assure a quality experience for them, but found it difficult to "trust an outside entity with these relationships and loyalties". This cookie is set by GDPR Cookie Consent plugin. Supplemental Operational and Financial Information, First Quarter 2023 Live Nation Entertainment Earnings Conference Call. [132] Ticketmaster also works with wrestling promotions World Wrestling Entertainment (WWE) (1994) and All Elite Wrestling (AEW) (2019), In 2017, Ticketmaster announced it would open the TicketExchange platform to allow the sale and validation of tickets on third-party websites, including StubHub. No purchase commitment. Please fill out the form below for a free PDF report sample & Ticketmaster has over 10 million Android app downloads. The company provides tickets through its retail outlets, as well as other retail partners, and online. [5][6], In 1982, Fred Rosen was appointed CEO of Ticketmaster and moved the company to Los Angeles to be closer to the live entertainment industry. Ticketmaster covers numerous events in various industries. However, it does not generate profit the way many people believe! 52% of Ticketmaster employees are women, while 48% are men. Launched in 2013, TheTicketingBusinessNews is owned and delivered by Xperiology the UK-based events, publishing and marketing agency dedicated to sports, arts and entertainment. Copyright 2023 Xperiology. [121], Ticketmaster has partnerships with venues, professional sports leagues, musical acts and theatre tours[122][123][124] and target corporation in the United States and internationally. Now he's eyeing new realms", "Ticket Flap: What Price Convenience? SME's reported revenue rose by nearly 24% to 1.38 trillion yen ($10.16 billion) and operating income rose nearly 25% to 263 billion yen ($1.94 billion) for the fiscal year 2022, making it the . YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. [85] In less than an hour of availability, the ticketing platform's servers were "unable to answer", with users "either completely logged out or in a queue 2,000-plus people strong that appeared frozen." She concluded that she is taking the necessary measures to resolve the issue and resume the sale. Leading companies operating in the marketplace include Razorgato; StubHub; Ticketmaster; Tickpick; Fandango; AOL Inc.; Atom Tickets LLC; Fandango; Movietickets.com; Big Cinemas; Cinemark Holdings Inc.; BookMyShow.com; Vue Entertainment; Mtime; and Kyazoonga. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. There are Ticketmaster locations in Stoke-On-Trent, Manchester, Glasgow, and London.Ticketmaster sells tickets to approximately 70,000 events annually. [11] In May 2000, Ticketmaster Online-CitySearch acquired TicketWeb Inc., a ticket vendor that sold tickets online and over the phone. Free business intelligence platform with subscription, 4. Although there are still limited tickets on Ticketmaster, seats are also available on verified resale sites, including StubHub, Vivid Seats,. The consent decree is extended through 2025 and is required to enforce its own compliance with the decree with a penalty of $1 million for any future violations. Michael Rapino, president and chief executive of Live Nation, said: Ticketmaster continues to lead the ticketing industry, both operationally and in digital ticketing. The witnesses prosecuting Ticketmaster included Jerry Mickelson, the president of JAM Creative Productions; and Jack Groetzinger, co-founder of SeatGeek. Pay at Ticketmaster is significantly lower than some of its highest paying competitors, like Meta, Airbnb, and LinkedIn, which pay $155,739, $145,035, and $135,189, respectively. It provides ticketing services for concerts, sports, arts, theatre, family, and other events. He hasn't managed a company one-fifth Ticketmaster's size. The company currently specializes in the Entertainment, Application Software, E-commerce areas. Rising consumer disposable income, especially in emerging countries, is expected to considerably contribute to market growth. Ticketmaster has emerged as the most profitable ticket distribution company. The annual revenue of Ticketmaster varies between 1.0B and 5.0B. India is a lucrative market for movie-ticketing service providers as new movie releases result in long queues at theaters for advanced bookings. This cookie is set by GDPR Cookie Consent plugin. Increased proliferation of the Internet and the growing trend of usingmobile applications for booking movies, sports, and live event tickets online are expected to impact growth. Following the widespread criticism of the company's handling of the pre-sale of Taylor Swift's The Eras Tour in November 2022, the Department of Justice began a formal investigation into Live Nation Entertainment on the grounds of monopoly, antitrust law and consumer rights violations. Their most recent investment was on Sep 12, 2008, when Active Network raised $92.3M. This, in turn, is increasing discretionary spending on entertainment and leisure services. For all of our events, Ticketmaster collaborates with more than 1,500 affiliate partners to increase ticket sales. Ticketmaster is the world's largest ticket marketplace and the global market leader in live event ticketing products and services. The average monthly active Ticketmaster users are 115,900,000. What is the annual revenue of Ticketmaster Nederland? This continued expansion in Asia . online dashboard trial. The first valuation was in 2009, at just under $1 billion. [CDATA[ In 2022, Ticketmaster has an average Monthly Active User (MAU) of 113.6 million users. However, in 2020 the company. This website is secure and your personal details are safe. Ticketmaster has acquired 17 organizations. Replay. Ticketmaster.com visitors spent an average of 3 minutes, and 18 seconds booking tickets. Ticketmaster's peak quarterly revenue was $6.2B in 2022(q3). [118][119] The email also said "You will have until 12:00 on 27th April to claim your tickets. "[63] One month later, a group of customers filed a class action lawsuit against Ticketmaster. The word "Ticketmaster" was trending number one worldwide on various social media platforms such as Twitter and TikTok. The overall process has become easy, reliable, quick, and safe. It looks a bit crazy, doesn't it? Revenue Up 44% to $16.7 Billion 125% Operating Income Up 125% to $732 Million 49% AOI Up 49% to Over $1.4 Billion $1.8B Operating Free Cash Flow Up 3.9x to $1.8 Billion $967M Adjusted Free Cash Flow Up 94% to $967 Million, Converting 69% of AOI *Compared to 2019 For complete information regarding our financials, see our periodic filings In order to ensure business continuity amidst the COVID-19 crisis, business organizations, especially in highly affected countries are allowing their employees to work from home. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. [25], In 2015, Ticketmaster acquired Front Gate Tickets, a music festival ticketing service that provided services for festivals including Lollapalooza and Austin City Limits. [10] That same year, the company merged with CitySearch and was renamed Ticketmaster Online-CitySearch. Ticketmaster's revenue growth from 2010 to 2022 is 229.43%. [87], Fans and customers online widely criticized Ticketmaster for a flawed ticketing model that obstructed them from purchasing tickets. In 2010, it merged with Live Nation under the name Live Nation Entertainment.[2]. Rapino added: The strength of our business is continuing in 2020, with concert tickets sold through mid-February for 2020 shows up 10% to 38 million, and a pipeline of 4,700 confirmed arena, stadium and amphitheatre shows, up 30% from the same time last year. The new trend is adopted by event organizers for providing convenience and premium experiences to customers. It entertains more than 1 billion digital visitors annually and offers over 500 million tickets through the website and official app! The ratio of male-female Ticketmaster users is almost perfectly balanced. The introduction of RFID tags built in to wristbands allow customers for ticketless entry and cashless event purchases. We also use third-party cookies that help us analyze and understand how you use this website. North America is estimated to account for the largest market share over the forecast period, due to higher per capita income and increased proliferation of the Internet in countries such as the U.S. and Canada. Clears Ticketmaster-Live Nation Merger", "Despite Multiple Consent Decree Violations, Live Nation Gets Slap on Wrist from DOJ", "Live Nation to Pay $22.3 Million to Settle Class Action Suit Against Ticketmaster", "Ticketmaster Acquires Festival Ticketer Front Gate", "Ticketmaster buys marketing platform to help clubs engage with fans", "Ticketmaster Acquires Blockchain Ticketing Solution UPGRADED", "Ticketmaster tries to cut out scalpers again Business Retail NBCNews.com", "President Obama Signs Anti-Scalping Bill Into Law", "Ticketmaster Says Bot Army Bought 30,000 'Hamilton' Tickets", "Live Nation Posts Another Record Year, Revenue Up 11%", "Ticketmaster To Verify COVID Vaccination Status Of Fans Before Issuing Concert Passes", "Ticketmaster and Servants: Bands Get Cut of Service Fee", "The Economics Of Ticketmaster: Planet Money", "Ticketmaster's new blog: 'We get it -- you don't like service fees', "String Cheese Incident Takes On Ticketmaster", "Hating Ticketmaster long predates the Taylor Swift fiasco", "Ticketmaster's Dark History: A 40-year saga of kickbacks, threats, political maneuvering, and the humiliation of Pearl Jam", "Angry About Tickets? Or choose from the following popular destinations. Ticketmaster has a revenue model that makes money in just one way; by collecting a percentage of all tickets sold on their platform. US congresswoman Alexandria Ocasio-Cortez tweeted that Ticketmaster is a monopoly and that it must be unmerged from Live Nation Entertainment. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". [34], The face value of Ticketmaster tickets is determined by the artist or client. Ticketmaster's revenue growth from 2010 to 2022 is 229.43%. This is expected to have an impact on the commercialization of commercial 5G standalone deployments and revenue generated through 5G services. Ticketmaster provides ticketing services in 31 countries and in 2019 delivered 115 million tickets internationally. Yes, Ticketmaster UK can only help with queries for events taking place in England, Scotland and Wales. Ltd.; Cinemark Holdings Inc.; Cineplex Inc.; Kyazoonga; Fandango; Inox Leisure Ltd.; MovieTickets.Com; EasyMovies; Mtime; RazorGator; StubHub; Ticketmaster Entertainment; Ticket, please. This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. Live Nation reports revenue growth in 2019 to $11.5bn - TheTicketingBusiness News All the latest entertainment ticketing ecosystem news from around the globe and up-to-the-minute media coverage from all the leading voices in the ticketing business industry, all in one place - curated and edited by TheTicketingBusiness team at Xperiology. [24], One year after merging, Live Nation settled a previous class action lawsuit against Ticketmaster which alleged that the company had misled plaintiffs in its descriptions of delivery and processing fees. Fans Say It's Their Hunger Games", "AOC demands Ticketmaster be dismantled after Taylor Swift ticket sale chaos", "Tennessee AG Investigating Antitrust Violations in Taylor Swift Ticket Presale", "Tennessee, North Carolina AGs Investigating Taylor Swift Ticket Presale", "Justice Department Said to Investigate Ticketmaster's Parent Company", "Taylor Swift slams 'outside entity' over ticket fiasco: 'I'm not going to make excuses for anyone', "Taylor Swift: 'Swifties' sue Ticketmaster over tour sale problems", "Hundreds of Tickets Canceled for Bad Bunny Concert in Mexico", "Final de la gira de Bad Bunny en Mxico opacada por boletaje falso; Ticketmaster ofrece reembolsos", "#AvisoImportante con respecto al concierto de @sanbenito (#BadBunny) en el @EstadioAzteca", "Ticketmaster deber reembolsar y dar 20% extra a fans de Bad Bunny afectados: Profeco", "Ticketmaster gets grilled: 6 takeaways from hearing over Taylor Swift concert fiasco", "Ticketmaster Plans to Blame Scalpers for Taylor Swift Debacle at Senate Hearing", "Taylor Swift concert fiasco leads to US Senate grilling for Ticketmaster", "Ticketmaster apologises for Taylor Swift tour sales fiasco", "DC organization protests against Ticketmaster and Live Nation outside US Capitol", "With Ticketmaster Lawsuit's First Hearing, Swifties Take to the Streets", "Zach Bryan drops surprise album 'All My Homies Hate Ticketmaster,' vows to combat high ticket prices", "Zach Bryan Wants to Burn Ticketmaster to the Ground", "Drake fans are the latest to hit Ticketmaster with a lawsuit following 'It's All A Blur' tour sale", "Ticketmaster facing lawsuit over Drake pricing now, too", "Drake fan files class-action lawsuit against Ticketmaster over inflated "Official Platinum" prices", "Eurovision 2023: Tickets for Liverpool sell out after huge demand", "Eurovision tickets website crashes moments before sale begins", "Eurovision final 2023 tickets sell out in 36 minutes", "Tickets: Eurovision Song Contest Grand Final - Live Show, Liverpool | Sat, 13 May 2023, 20:00 | Ticketmaster UK", "Eurovision tickets reselling for up to 12,000 as fans hunt for ways to attend contest", "Tickets for all 9 shows at this year's Eurovision Song Contest have now SOLD OUT", "Anger as fans say Coronation Concert ballot 'misleading', "Coronation Concert chaos after tickets sell out in minutes angering ballot holders", "Ticketmaster To Use Next-Generation Venue Software For The NFL", "Scottish Comic Beats Taylor Swift, Ed Sheeran in Ticketmaster UK Fan Vote For 'Ticket of the Year', "Ticketmaster Will Once Again Be the Official Ticketing Partner of SMG's UK Venues", "Taylor Swift announces massive 2018 'Reputation' tour", "Exclusive: Trans-Siberian Orchestra announces 20th-anniversary winter tour", "How to Buy Tickets to Broadway's Harry Potter and the Cursed Child Parts One and Two", "NFL, Ticketmaster renew partnership for at least $200M", "Guarding The Gates: NHL Signs Multiyear Extension Of Deal With Ticketmaster", "NBA Renews Ticketmaster Deal for Two Years", "StubHub Inks NFL Deal for Digital Tickets, Ticketmaster Integration", "New Tech Offerings This Year At The US Open", "Rogers Cup goes digital with Ticketmaster", "Wyndham Championship announces deal with Ticketmaster, new tier pricing", Scam Alert: Entertainment Rewards and Ticketmaster Consumerist, Hollywood Casino Amphitheatre (Maryland Heights, Missouri), Hollywood Casino Amphitheatre (Tinley Park, Illinois), TCU Amphitheater at White River State Park, https://en.wikipedia.org/w/index.php?title=Ticketmaster&oldid=1152102324, Entertainment companies based in California, Companies based in Los Angeles County, California, Entertainment companies established in 1976, CS1 Mexican Spanish-language sources (es-mx), Short description is different from Wikidata, Articles tagged with the inline citation overkill template from January 2023, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 28 April 2023, at 06:28.
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