I stopped buying their products. I bought a box from Costco and have a chemical burn on my lower lip . The complaint can be found below. Possibly allergic. She developed a rash and a burn on her neck. My daughter used these 2 days ago and her face is burning her eyelids just hurt so bad. Potts notes that Neutrogena is known as the #1 Dermatologist recommended skincare brand., The Neutrogena towelette class action lawsuit states that the company not only implies the products are safe, but states this explicitly, saying the products wont irritate skin.. I bought some of these for my vacation travel kit. With my husband being a truck driver and I ride with him, its not always easy to wash your face daily. E. I use to buy all neutrogena products until I noticed my skin started to feel like I had a burn on my face. Terms and Conditions. your claim status, claim form or questions about when payments are They didnt even offer a refund or coupons. A Neutrogena representative issued the following statement to Revelist via email: "We are deeply concerned about recent Neutrogena Makeup Remover Wipes complaints and ask that if Consumers experience an adverse reaction, please call us at 1-800-582-4048 or send us a DM @Neutrogena immediately as we gather more details and get answers. It became so bad the skin around my eyes became red and peeling. But the thin skin around the eyes..OMG. See list of stores. Neutrogena customers have filed a class action lawsuit against the beauty company, saying that a range of Neutrogena cleansing towelette products can cause burns. Before sharing sensitive information, make sure you're on a federal government site. Neutrogena is an awesome company that has been around forever there products are great. Lead plaintiff Jaimie Potts originally filed the Neutrogena wipes class action lawsuit in California federal court in April 2020 after her daughter developed a rash, peeling skin, and a burning sensation from using the towelettes, even though she used them correctly. 2023 Cond Nast. Burning, itching, scaly, swollen and irritated skin. Exactly because of its advertised facts is why I purchased them. I liked them so Ive bought another box. Same for me! I have been noticing that every time I wipe off my eye makeup, my lids burn. I used these and had burning and red marks on my face. Please add me to suit. I thought it was only happening to me. Potts argues Neutrogena could have and should have taken action in light of these responses, but has not changed course since producing the products. It does not necessarily mean there is a 'bad batch,' although that certainly could be the case, but this would be [rarer].". Add me plz, mom and I do theater use thes often, add me please used often acting makeup thanks, add me, thought it was just me, then the wife daughter and grandchild used did the same still thought allergy. Well it did irritate me and my neice faces. burning. It is ver itchy & burns around my eyes . I will never use the Neutrogena ones again! Im using neutropenia wipes, I did notice but I just thought is was my skin. Add Me please I know 1st hand this is TRUE it burned my skin and I NEVER used their products again. Plz add me too. We are investigating the cause of this issue, which is limited to certain aerosol sunscreen products. Please add me to this case. Ive used the for a while and gotten the same reaction. The Neutrogena Facial Cleanser Class Action Lawsuit is Jaimie Potts v. Neutrogena Corporation, et al., Case No. Swollen to where it affects my eye site. My eyelids are on fire! Consumers should stop using these specific products and appropriately discard them. MY FACE GOT VERY RED AND IRRITATED AND I THREW IT AWAY. Unfortunately, each attempt left me with the same result bright red, irritated, burning whelps around my eyes for hours and blotchy red patches all over my face. It hurt for days. Please add me to the list! Consumers may contact the JJCI Consumer Care Center 24/7 with questions or to request a refund by calling 1-800-458-1673. Please add me. This is awful!!! Rash, burning & irritation on my face. I purchased these for my daughter. How will I be informed if there has been a recall? Please add me! 5 min read. My face turned red and I had a burning sensation. Ive been using these for about a month with no problem. Neutrogena Makeup Remover Cleansing Towelettes are causing a number of severe allergic reactions. Benzene is ubiquitous in the environment. The Neutrogena claims are similar to 2016 rumors about baby wipes, and as with similar rumors about baby diapers and wipes, it is virtually impossible to attribute any single reported reaction to a single topical product used on anyone's skin, infant or adult. Add me please. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Cond Nast. I used the grapefruit ones, and it severely burned my face! Please add me to this list. I have a very serious chemical burn on my face. Pls add me Benzene can be absorbed, to varying degrees, by inhalation, through the skin, and orally. I contacted Neutrogena to let them know and they as much as told me I was nuts and there was nothing wrong with their products. Its on fire I have used these wipes and i also have gotten a chemical burn from them. I gave these wipes three separate tries. I will no longer use their products. Yes I had a experience with Neutrogena face wipes redness and itching. The first box didnt seem to bother me. I thought I was just sensitive. This happened over a 2.5 years ago. Please add me. Please add my name. Please add me. I had no idea it could have been the Neutrogena! Now that I know the reason why I am going to discontinue use. 2:20-cv-06323, in the U.S. District Court for the Central District of California. Condition was so bad, again I went to Urgent care to get refill of itch cream. I thought it was just us that issues with the effects of the wipes burning our skin. I now have scars from the burn under my eyes and its so embarrassing. Add me please. It was just terrible. I looked like I had a really bad sunburn. I was burned by using these, after a while I figured that it was burning me, and I threw them away. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. At first I thought it was other products I was using so I stopped using everything all together. I have also had a mysterious allergic reaction around my eyes: itching, burning, swelling, flaking skin. I had never used stuff like this so when ever I used them I would get burn marks around my eyes and all over my face. We have had nothing but problems with their skin care products. I Purchased many of their products and had a reaction to the eyeliner to were both of my eye swelled. Add me,thanks!!! I slowly started reintroducing the products again except for the wipes as they were more expensive brands. Actually had to stop using their products all together because it was irritating my skin. Thanks. Wow, I remember these making my face burn & had no idea about this! The Best Undereye Concealers to Minimize & Brighten Dark Circles. Not a good experience. I noticed irritation the burning sensation and redness from the product when removing my makeup! My eyes have massive burns all around both of my eyes and they stay swollen. "The majority of skin-care products have a variety of chemicals, which, in essence, allow the product to serve its purpose. Used these wipes twice while on a trip. I thought it was just me!! Burning, tingling feeling. Beyond the statements made directly on the products label and advertisements, consumers rely on the the reputation of Neutrogena to understand the products as safe. The Neutrogena facial cleansing wipes class action lawsuit states Potts was financially injured by Neutrogena. I have bumpy itchy/burning skin, my lips are itchy and inflamed, and my earlobes are even swollen/covered in a rash. When purchased online. My skin is very sensitive due to years and years of acne. I have used several different Neutrogena products, including makeup remover wipes that are not as described or advertised. Add me please. I tried it to because he does have sensitive skin and I had the same reaction. My 14 year old daughter used these and suffered severe skin irritation and burns on her cheeks due to these towelettes. Meanwhile it is its been couple weeks and my lips are peeling and the skin around them are dry and cracked my neck has hives, it is miserable. Ive had a lot irritation from using them, especially being a contact wearer. East Helena MT Doesnt matter if I use the night time purple pack either. SMH. Add me to your list. The productsincluding several of Johnson & Johnson's Neutrogena and Aveeno aerosol sunscreenswere recalled in July after tests by the company detected benzene in multiple samples. It literally looks like Ive been beat up. My left eye is just about swollen shut towards the inner corner of my eye. I am so glad to see this! Yes I had a skin irritation & a rash on 2 separate occasions. What Are Blackheads Made Of, and WTF Comes Out When You Extract Them? I recently had a reaction with my face, especially my eye area swelling up with serious burning, itching, and peeling. An amended class action complaint alleges the label claims put forth by Neutrogena that certain makeup removers are rigorously tested and ideal for use on even the most sensitive skin are misleading. Please add meI thought this was supposed to happen then I realized it was wrong nothing should burn like that did!!! Will no longer be using: I have used Neutrogena product for at least 10 years and a bought a multipack from Costco and noticed every time I used the wipes my face would get really red then, one time I had lipstick on and was cleaning around my lip area and neck and woke up the neck days and my lips were swollen and neck was Al red and blotchie. I have experienced my skin burning, a rash & my skin peeling with using Neutrogena facial cleansing wipes. cynthia moylan says: July 13, 2021 at 11:00 am . So disappointed. Please add me. I was not nice about saying yeah ok. Deal with it and to see that it is a actual problem. This in fernley nevada, Your email address will not be published. Facial skin, scalp, this has got to stop. Even worse, when a long-trusted product uncharacteristically leads to an adverse reaction, it can hurt both emotionally and physically. Cottonelle Flushable Wipes 10 PK #1205611. I didnt know which product out of three it was so I threw them all away I have small bumps all over my eyelids and just saw the dermatologist last week who said it may be an allergy, so now I have an appointment with an allergist to find out what cosmetic product could be causing this. Please add me. I thought maybe Fashion Fair had changed there foundation so I switched to Flori Roberts and the same thing happened so I stopped wearing makeup and I continued to break out when I stopped using the wipes my face cleared up. Allure may earn a portion of sales from products that are purchased through our site as part of our Affiliate Partnerships with I used these the other night and woke up the next morning with extremely swollen eye lids, burning sensation all around my eyes and upper cheeks, where I used the wipes. Please follow your local disposal procedure for aerosol products. This is terrible. used the wipes and woke up with immflamation on my chin. February 03, 2023. September 6, 2012 at 1:21 pm 9/6/12. Your membership is the foundation of our sustainability and resilience. I recently purchased Neutrogena cleansing towelette products for the firstand last time earlier this year. February 08, 2023. I used them for 4months, thinking it was just my skin! Withdrawals, & On 2 May 2018, a Facebook user shared a warning about Neutrogena Makeup Remover Cleansing Towelettes, claiming that the product caused a violent allergic reaction: Within a few days, the post was shared tens of thousands of times. My daughter has seen her doctor on several occasions with rash, burn, swelling and itching. Please review our Affiliate Link Disclosure for more information. I could not wear makeup for days. . I had burns, irritation, and swelling on my eyes. NEUTROGENA Cool Dry Sport aerosol sunscreen. OUCH! I used them but it burned. oh my, i thought something had happened several times when I felt stinging even when wiping softly. I have severe facial burns from using these makeup wipes. I started to watch. Include me also.. I could barely see out past my swollen eyelids and nothing could be applied to my burning face. The Neutrogena facial cleansing wipes class action lawsuit states Potts was financially injured by Neutrogena. Please add me to the list. Please include me. Please add me. Swelling, burning, constant itch has subsided after 3 days of use. Thank You! It almost always takes time for a class action case to work its way through the legal system, usually toward either a settlement or dismissal. Before commenting, please review our comment policy. Neutrogena is sure making a lot of products that burn us. Used it a couple more times and it was still like that. It is important that people everywhere continue to take appropriate sun protection measures, including the continued use of alternative sunscreen. Copies of these filings are available online at www.sec.gov, www.jnj.com or on request from Johnson & Johnson. My daughter had an irritation & a rash after using Neutrogena cleansing towelettes. The ingredients list is not very much different from products made by competitors, such asAveenoor Olay. 4586. I thought it was due to an astringent, much like some facial soaps. Only this time they have and it is awful pain. status of any class action settlement claim. Very embarrassing. I have purchased these for my tween and she did complain about having a reaction to them. Yes I have experienced burning while using this product. Customizable exfoliation right at your hands. Please add me. We contacted Neutrogena to ask about rumor involving Makeup Remover Cleansing Towelettes, but have not yet received a response. I searched Neutrogena cleansing and pain and found this article. Are we still able to file a claim? Yes please add me to this also. I trusted Neutragena and I feel I have been lied to by them not relaying that this product has such negative possibilities. These work but they do burn your eyes. Rambharose, Amber. It feels like multiple little stye like bumps along where the lashes attach to the eyelid. Its so embarrassing. More Recalls, Market Feels like my face is on fire!!!!! The case alleges Neutrogena was not only aware of reports that its makeup removers were causing harmful skin reactions but sought information directly from users who said theyd had bad experiences with the products. They burned and caused redness around my eyes too. I Have Purchased many of their products and had a reaction to the eyeliner to were both of my eye swelled. When a company announces a recall, market withdrawal, or safety alert, the FDA posts the company's announcement as a public service. Coppertone and . Happened to me anytime I use there wipes. ;(, Add me burned my eyes so bad and my face thought I was allergic now I no why. Intensifying her concern is the FDA's 2020 finding that six sunscreen ingredients avobenzone, oxybenzone, octocrylene, homosalate, octisalate, and octinoxate were absorbed through the skin . Each Zodiac Sign's Unique Personality Traits, Willow Smith's Beaded Cornrows Made Me Call a Braider on the Spot, Christina Aguilera Wore Straight-Up Vulvas On Her Nails. Please add me.da, Ive experienced this burning sensation especially around the eyes. F U Neutrogena for doing this to us, for intentionally hurting people and not giving a rats Azz about it you greedy fat corporate pigs! User Agreement and Privacy Policy and Cookie Statement and The recalled sunscreen products are packaged in aerosol cans. According to Potts, Neutrogena echoes this statement in a number of ways through the product advertisement. They used to be the best, so I thought. Wish I had known the truth. I have always loved these wipes and have been using them for several years. Neutragena WAS a brand I could trust, but not any longer. I used neutrogena oil free make up remover on my eyes a few days ago and My eye lids and under eyes have been burnt. Yes! This press release contains "forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995 regarding the voluntary recall of specific NEUTROGENA and AVEENO aerosol sunscreen products. Adverse reactions or quality problems experienced with the use of this product may be reported to the FDA's MedWatch Adverse Event Reporting program either online, by regular mail or by fax. I used these wipes that I got from my mom and now my eyelids and corners of my eyes have blisters and I stoped using them and they seem to get worse day by day. I could not understand what it was I was reacting to! Box 412 Please add me. The company is known for being dermatologist recommended, and their product line includes skin care, cosmetics and sun care. Please add me, I actually missed a day of work because my face was so red and burned. This gentle but powerful acid fights acne, redness, hyperpigmentation, and (so much) more. wow!!! We searched for corroborating information indicating that Neutrogena Makeup Remover Cleansing Towelettes are causing a high number of allergic reactions, but were unable to turn up anything relating to that particular product. Conagra Brands, Inc. Potts explains that consumers complaints about these products date back at least three years, and recount instances of chemical burns, rashes, skin irritation, skin peeling, facial disfigurement and other issues. Purchased wipes and they burn and sting eyelids. I wanted so much to trust the Neutrogena brand facial cleansing towelettes. Add me. Sunscreen use is critical to public health. Neutrogena - Norwegian Formula Moisture Wrap Body Lotion 15.20 fl oz. My eyes burn from the product. You have so many choices when it comes to safe sunscreen. Never know it was happening to more then just me. Karmas a bitch, Neutrogena! Families all over the country are in a race against the clock to find a critical source of food they desperately need . The caption accompanies two photos: One of the package of face wipes, and another showing what looks like a very uncomfortable rash on Alyssa's chin, neck, and chest. I HAD TO SEE MY DERMATOLOGIST TO GET A CREAM TO REVERSE THE EFFECTS OF THE PRODUCT. 4 oz (113g) because the product may contain high levels of yeast. I used the makeup remover product which cost a great deal of redness to my face a few months ago I have used the wipes before and they did NOT do this. My skin turned really red after using them. The recalled products include five Neutrogena . This should never happen with facial wipes. Their products use to be nice , they have cheapended the quality of all their makeup products as well . I have used these wipes for years and I didnt realize they changed them. Lots of items can be recalled. Yes, I definitely had skin irritation and burning using their towelettes. Please add me. You must fill out an official claim form with your information to get in on any claims like this. If the latter has happened to you, you can surely relate to a Facebook post that recently went viral. 070501240007. Glamour. Please add me! Thanks, I too have experienced this same burning from neutrogena cleansing wipes, I have had numerous bad experiences, please add me. Unfortunately I never saw a doctor for it But now its there permanently!! Thats when I realized the culprit was that Nuetrogena oil free make up remover. What a shame! Notwithstanding the knowledge it possesses that its makeup removers can harm a users skin, neither Neutrogenas product labels nor its website have been modified to include warnings of potentially adverse consequences. It took about a week and a half for me to figure out this is what was causing the blisters I had too go to my doctor for it. It made my eyes all puffy which the puffiness would not go down to normal for weeks. The next morning my eyes were so swollen. Add me! They are red and inflamed. This has happened to me just over the last 4-5 months! Because the package repeatedly assures consumers that the Class Products are gentle and safe, and contains no warning to the contrary, a reasonable consumer would infer that there is no possibility of adverse consequences associated with using the Cleansing Towelettes, the complaint reads, alleging Neutrogena knew or should have known its products could be harmful. I filed a complaint with them and they told me to go see a dermatologist and sent me a coupon. If you would like to have your purchase refunded or if you have questions related to the recall, you can call the Johnson & Johnson Consumer Inc. Consumer Care Center 24 hours a day . Neutrogena was supposed to be a reputable brand. Dry bumpy skin, will discontinue the use of this product immediately. I had burning sensation and had to rinse with water. Please add my family uses this very often. I quit using them and after I returned home where ragweed was also high, I had no reaction at all. I have purchased these many many times. "Sorry, But Makeup Wipes Are the Actual Worst." Thought I was allergic to the ingredients, Add me please ! A further list and descriptions of these risks, uncertainties and other factors can be found in Johnson & Johnson's Annual Report on Form 10-K for the fiscal year ended January 3, 2021, including in the sections captioned Cautionary Note Regarding Forward-Looking Statements and Item 1A. Add me. It is causing my skin to wrinkle due to the burn. Wow!! This is ridiculous!! It is worth noting that the Makeup Remover Cleansing Towelettes an Allure Readers' Choice winner and Best of Beauty Award winner have received largely positive reviews on the Neutrogena website, despite the post's claim that there were "tons of reviews of the same reaction." Neutrogena Helioplex Technology provides superior broad spectrum UVA/UVB protection that remains effective even under the harsh sun. Will never buy again. Shame on Neutrogena and their lies!! Please add me too. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. Consumers should contact their physician or healthcare provider if they have any questions, concerns or have experienced any problems related to using these aerosol sunscreen products. I cant believe they had misprinted this important information! I thought my new Purple bed sheets might have been the culprit but it was just my face so I knew it couldnt be that. According to Potts, Neutrogena had misrepresented these products as safe. I started googling looking at the couple of diffrent products I use and this came up I did not even think of the face wipe undoubtedly this is the problem, I have used no other new product.
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