Make sure the clear dome is sealed onto the white tank properly by ensuring that the black gasket on the clear dome is flush against the clear dome. Make sure none of those are pinched, kinked, or smashed behind each other. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. If the area is wet, remove the filter from the clear dome on top of the white tank. It does not store any personal data. Youll see dirty water coming up through the see-through dome. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Tug on the hose again to make sure it is properly connected. Next, attach the solution line. By gently pulling the hose upwards, you can ensure that the connection is secure. Rug Doctor Pro Troubleshooting If you are having any problems using your Rug Doctor Pro please refer to our Troubleshooting guide below. Pull up on the solution hose and see if it comes out of the brass connector. Sometimes, people face problems through rug doctor portable spot cleaners. As you come to the end of your cleaning strip, release the spray button two steps before the end. Rug Doctor will, for the original purchaser, repair or replace including labor, any part that is defective in material or workmanship for your Machine within the Warranty period listed above. Is It Necessary To Use Carpet Stain Protection After You Have Cleaned Your Carpet? No instructions came with the box, so had to do some online research. Disassemble the unit and remove the Waste Water Tank. Back behind where the white tank sits are 3 solution hoses. Tightly screw the Easy Measure Solution Pour Cap onto the tank. Mix this in a bucket with the right temperature of water for your type of carpet. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Look through this guide. You can try the following solutions if youre having trouble with the red spray button: You can try the following solutions if you have vacuum issues: You can try the following solutions if youre having trouble with the hand tool: Check that the braided hose that connects the hand tool to the machine is properly installed. For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. Check the connection by gently pulling the hose upwards. This cookie is set by GDPR Cookie Consent plugin. There might be a clog in the lower vacuum track, and the machine will have to be returned to the store and exchanged for a different machine. Having issues with your order? Finally, immerse the cleaning head of either hand tool in a bucket of fresh water to finish cleaning it. Disconnect the Clean Water Tank from the unit and check that the cap and tube plug are properly aligned before reattaching it. Wed recommend vacuuming thoroughly before using this carpet cleaner if you have long-haired pets. If problems persist, contact Rug Doctor customer support at 1-800-RUG-DOCTOR. Need advice on cleaner? Replace the insert and continue cleaning. Keep reading for our full product review. The fusible link should connect to the Rug Doctor's black wire. The wine was still slightly visible, but it could probably be removed with a spot treatment. Plus, it costs roughly the same at around $270. You should feel strong suction. However, as carpet cleaners go, this is still on the higher end of the price scale. I wasnt 100% sure and I was positive I spotted two with just the back cover off. For best operating efficiency and cleaning use of Rug Doctor products is recommended. It could mean that the vacuum motor has moisture inside it. Only 2 screws and a screen. With the white tank empty and the clear dome sealed on top, turn on just the vacuum (not activating the brush) and let run for 30 seconds to 1 minute to allow the moisture in the motor to blow out. All of the Warranty terms as expressed above shall apply in all respects, for the original United States purchaser of a Rug Doctor carpet cleaning Machine, who purchases/uses the Machine commercially (not in household use), except the Warranty period for the defects in material or workmanship as well as housing parts for commercial use Machine shall be one (1) year. If you are working on the Wide Track model, determine which pump(s) you are replacing as well as their direction: Remove the crimped hose clamps securing from each end of the pump you are replacing. Loss of water pressure Make sure there is cleaning solution in the lower tank. Contact us here! Watch the upper white tank and empty as needed to prevent from filling with foam. If you use the Motorized Hand Brush, leave the machine running for up to 15 seconds after you have finished using it to ensure that the dirty water from the brush is collected in the tank. Rug Doctor will review all the facts involved and advise you as to recommended procedure. Motorized Brush with Strong Suction Attaches to Pro-Deep Carpet Cleaner to Remove Tough Stains, Soils and Lingering Odors; Ideal for Home and Car Detailing The Rug Doctor Pro Deep Carpet Cleaner (Machine) is backed by a five (5) year limited warranty (Warranty). Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Find a repair shop near you. Turn the vacuum switch on and see if there is any suction coming from the grey hose. Vapamore MR-1000 Forza Commercial Steam Cleaner. If the Handheld Motorized Brush does not oscillate or move back and forth at a consistent rate, you can follow the guidelines which are given below: The upholstery and carpet mats can be cleaned with this product, but it is not recommended for use on leather. Because its designed for homes with pets, the Bissell also does a better job picking up hair; it even comes with a special hand tool that you can use wet or dry to remove pet hair from your furniture. . This may take significant force. Snap up the brass rings, and they will lock the hose into place. WHAT DOES THIS WARRANTY COVER / HOW LONG DOES THE WARRANTY LAST? The manufacturer recommends no more than two passes over a very soiled spot to avoid soaking the carpet. If you are having trouble, pry under the cap to loosen it from the axle. Beginning from the bristle end, carefully pull the bottom pan away from the body, to gain access to the pumps. How to Avoid Over-Wetting Your Carpets When Cleaning, FlexClean Review Guest Blog @thefinchfamilylife, Cleaning with Twins! Download If a Machine is returned to a Warranty center for repair within thirty (30) days of original purchase, Rug Doctor pays the freight charges both to the Warranty center and back to you. If you observe that your portable spot cleaner has no power, you can follow the guidelines which are given below: If the suction on the Portable Spot Cleaner is absent or inadequate, you can follow the guidelines which are given below: 2. Use a mallet to tap the hub cap in place. If the machine was working before, verify the water is in the lower red tank and the removable white tank is empty. This Warranty applies for normal household use only. Pump not turning on with button even though agitation was working. However, keep in mind that these stains were really rubbed in and not spot-treated at all. Youll see dirty water coming up through the see-through dome. There are a variety of stains that can be tackled with the help of trigger sprays. If this is the case, remove the tank and refill it with water or solution as needed. WHAT DOES THIS WARRANTY COVER / HOW LONG DOES THE WARRANTY LAST? For large areas, use up to 2.6 gallons of water and 1/4 to 1/2 cup solution or vinegar per gallon, depending on the size of the area. SPECIAL PET OFFER! We let the stains dry before trying to remove them with the carpet cleaner. If it is not, plug the cord into a nearby wall outlet. If your carpet is wet, ple Rug Doctor Troubleshooting: No Suction Rug Doctor. Rug Doctor carpet cleaning machines have been manufactured, tested, and inspected in accordance with Rug Doctors high standards of quality. The hoses will leak liquids when pulled out. As it is an electronic item, sometimes you may face technical problems. Need advice on cleaner? She covers home products for The Spruce. Before you begin disassembly, make sure that the Rug Doctor is not plugged in and that all reservoirs are empty of liquids. Inspect the float column inside the Waste Water Tank to see if the filter screen on the float column is clogged. Remove the eight 15.1 mm long Phillips machine screws securing the bottom pan. The red spray button is located on the top of, or underneath the handle. Use hose clamp pliers or straight edge cutters to squeeze and crimp the clamp ears. These cookies track visitors across websites and collect information to provide customized ads. Rug Doctor carpet cleaning machines have been manufactured, tested, and inspected in accordance with Rug Doctors high standards of quality. You can buy a Rug Doctor machine, or rent one at many supermarkets and home improvement centers. Now try a 5-foot path with the machine. Living in California, Michelle Ullman is a professional writer with particular expertise in home, garden and pet/nature topics. What Types Of Stains Can Rug Doctor Products Remove? Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you. Overall, the carpet cleaner did a good job of removing stainsit took out the majority of the chocolate, salad dressing, coffee, and dirt. I give my consent to Rug Doctor to be in touch with me via email using the information I have provided in this form for the purpose of news, updates and marketing. Because the Rug Doctor does not generate its own steam, you will need to fill the water supply tank with hot, steaming water before using it. I would like to view how to open the housing & replace the pump on the Rug Doctor model DC 1. Experts recommend deep cleaning your carpets and rugs once per year, and if youre tired of paying for professionals to do the job, you might be eyeing a product like the Rug Doctor Deep Carpet Cleaner. Use it as a room spray or directly on carpets and pet beds to remove odors left behind after cleaning. Clean upholstery with your Rug Doctor Mighty Pro X3. If you are experiencing problems with your Rug Doctor hire machine, our handy troubleshooting guide is here to help. The grey and black vacuum hose should be in place. The red tank should be full with hot tap water and cleaning solution, and the white tank empty. If it comes loose, youll need to secure the hose. All of the Warranty terms as expressed above shall apply in all respects, for the original United States purchaser of a Rug Doctor carpet cleaning Machine, who purchases/uses the Machine commercially (not in household use), except the Warranty period for the defects in material or workmanship as well as housing parts for commercial use Machine shall be one (1) year. Section 1114(I) and 15 U.S.C. Lastly, Remove the Clean Water Tank from the unit and replace it. Only turn the vacuum on, do not press the red button, and watch the left side of the clear dome to see if water is being extracted from the carpet and emptying into the white tank. The new water pump has a blue and brown wire, the Rug Doctor Pro has a black and white wire leading to pump. If you still see water coming out of the exhaust, repeat this procedure a second time. Rug Doctor will need the following information in order to assist you: your name, address and telephone number, product model and serial number, proof of purchase showing date and place of purchase. Rug Doctor will need the following information in order to assist you: your name, address and telephone number, product model and serial number, proof of purchase showing date and place of purchase. Read on to see if it was able to remove tough stains as easily as it claims. If you click on links we provide, we may receive compensation. It can damage the heck out of your carpets. Technically. These cookies will be stored in your browser only with your consent. Carefully trace the two wires coming out of the pump you are replacing. We found that the best option is to then put the cap back on to carry it; if you pick the tank up by the handle, it tilts to an awkward angle and spills. SPECIAL PET OFFER! The nice thing is that the wide, 12-inch head allows for fewer passes than narrower carpet cleaners. Check to see that the power cord is properly connected and that the power switch on the top of the machine is turned on. With the Rug Doctor Deep Carpet Cleaner, you can keep your floors looking their best even in high-traffic areas. Rug Doctor recommends using their products to pretreat stains. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Try plugging the machine into a different outlet. Do i need to vacuum before carpet cleaning? If this is the case, remove the debris and clean the filter by running it underwater. While cold water will not work as effectively as hot water, it will vacuum up the debris. Overall, we think the water tank could definitely be a little bigger, especially considering how much water this machine goes through. Find a repair shop near you. You may also have other rights that vary from state to state. I looked at the hose in the water tank and the screen at the end if the hose was slimy and clogged. Analytical cookies are used to understand how visitors interact with the website. Snap up the brass rings, and they will lock the hose into place. Run hot water through the filter in your sink for about 20 seconds. Download When The Handheld Motorized Brush Does Not Oscillate Or Move Back And Forth At A Consistent Rate, What Should You Do? Her work is published on many websites. Oops. The Rug Doctor Mighty Pro X3 (Machine) is backed by a five (5) year limited warranty (Warranty). There may be a diode attached in-line on the red wire. Try plugging the machine into a different outlet. Check to see that the machine is configured for hand tool operation. For single-pump models (Mighty Pro, X3), if the Rug Doctor does not spray at all, the pump requires replacement. Rug Doctor Carpet Upholstery Cleaner WT-C2A Shampooer Extractor Hot Water Clean. However, it is always recommended that small children and pets be kept away from the area that is being cleaned until it has been thoroughly dried. First of all, the dirty water tank isnt designed in a way that makes it easy to rinse out. Before you put it back in, put your hand over the hole where the filter came out and turn on your vacuum. This website uses cookies to improve your experience while you navigate through the website. When dirty water no longer shoots into the tank, the reservoir is empty. Contact us here! Login to make a PURCHASE or view your purchase history. By clicking Accept, you consent to the use of ALL the cookies. homequeries.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Alternatively, use pliers to unlatch the small retaining tab on the clamp. However, the pile was quite high, so thats only to be expected. If it sprays inconsistently, check the spray nozzles for clogs first. Machines that use a hand tool with a red handle will not be required to remove the gray connector; instead, they will simply test the hand tool against their hand. What Should You Do If Your Wastewater Tank Is Leaking? Find a repair shop near you. Check to see if the dirty water has accumulated to the point where the tank is full. Commercial use is excluded under this Warranty however the ONE YEAR LIMITED COMMERCIAL WARRANTY applies, as shown below. We also cannot guarantee your submission will be featured. Insert the end of the solution hose into the center of the brass connector. Please consult your Users Manual to see the full terms of your Warranty. Rug Doctor Trouble Shooting: No Spray.If you have no spray, this will mean your carpet is dry to touch. Read full answer 11/16/2021 11:59:11 PM Another feature we found awkward is that you can only use the Rug Doctor in a backward motion. Find a repair shop near you. In theory, its supposed to deliver extra cleaning fluid to the area, but the feature isnt designed well in our opinion. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Snap up the brass rings, and they will lock the hose into place. Thirdly, the Clean Water Tank should be inspected to determine if it is empty or if it is running low on water or solution. The reset button is located at the very top of the machine, on the right side. If you are feeling strong suction, replace the filter inside the clear dome. On the back of the machine, disconnect the grey hose, and put your hand over the end of the hose to ensure you feel strong suction when the machine is turned on. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Find a repair shop near you. After much head-scratching and consulting the manual, we determined that theres no easy way to clean out this area. Pro-Deep Carpet Cleaner Support | Rug Doctor Pro-Deep Carpet Cleaner Where do I get started? The problem(s) came when we tried to clean the Rug Doctor. Feel the carpet where the machine was sitting. *Offer ends 5/4/23, while supplies last. Find a repair shop near you. This cookie is set by GDPR Cookie Consent plugin. When it comes time to put away your Rug Doctor, there are some good and bad features. Moderate to cool water is best. We like that all the pieces attach to the main unit, so you dont have to find a separate spot for any attachments. Plus, you can use the Big Green Machine in both forward and reverse. Rug Doctor Pro Deep Commercial Carpet Cleaning Machine, Large Red Commercial Grade Carpet Cleaner, CRI Platinum Rated, Includes 48 oz. Check to see that the switch on the top of the Motorized Brush has been flipped to the ON setting. Use coupon code SPOT23 at checkout and get $30 off your purchase of Pet Portable Spot Cleaner*. So if the stain youre targeting is on the last foot or so of the carpet, youre going to have to do some awkward maneuvering to get the Super Boost spray onto it. If you need to determine which of the two pumps requires replacement, switch the Rug Doctor on to the upholstery mode. Part #12158 Part numbers and Alternate Part numbers Plus, it has a better-designed pretreat spray feature and an easy-clean brush roll cover. Re-assembly tipto reinstall the crimp-style hose clamps: Slide the clamp onto the hose, leaving 1/2" of hose at the end. This cookie is set by GDPR Cookie Consent plugin. The following substances are cleaned with a high foot traffic cleaner: butter/margarine; dirt/grass; food grease; ink; lipstick; makeup; motor grease/oil; salad dressing; shoe polish; tar; varnish; wood stain; vegetable oil. Do not disconnect the quick-connect for accessories. When you are operating the handle-like trigger on the hand tool, make sure you are able to squeeze it about a of an inch or so. The cookie is used to store the user consent for the cookies in the category "Other. To obtain Warranty assistance, please call 1-800-RUG DOCTOR (1-800-784-3628), or email consumer.support@rugdoctor.com. We actually had to go over the rug twice to suck up all the grime that was hiding deep in the carpet. Section 1125(a). If a Machine is returned to a Warranty center for repair within thirty (30) days of original purchase, Rug Doctor pays the freight charges both to the Warranty center and back to you. You should feel strong suction. If the Rug Doctor still sprays with the button disconnected, then the problem is elsewhere. Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy. Be sure to clean your car mats on concrete. Also make sure there is plenty of water in the lower red tank, then try the machine again. Re-connect the pump's wires to the Rug Doctor's black and white wires. Is It Possible To Use Cold Water In A Rug Doctor? If you are feeling strong suction, replace the filter inside the clear dome. Pick a warm, clear day without excessive humidity to shampoo your carpets. Release the Soap & Scrub Button. If the hand tool still has little or no suction, there may be a fault with your machine. Its dual brush technology and powerful suction allow it to clean and dry carpets more efficiently than the majority of other leading brands, making it an excellent choice for families with children and furry friends. If your clean water tank is leaking, you can follow the guidelines which are given below: After cleaning the carpet, you wont need to use any carpet stain protection products. You can learn about the reasons for the problems in detail and know the solution to the problem. If you do not feel strong suction, there is likely a problem with the vacuum motor and the machine will need to be returned to the store and exchanged for a different one. Get $30 off Pet Portable Spot Cleaner with coupon code SPOT23! Put the empty white tank back on the machine and reseal the clear dome by pulling the black wire handle up over the top of the dome. SPECIAL PET OFFER! She loves crafts and has a deep interest in design and DIY projects. Thanks for this. You may need to press and release the spray trigger for 10-12 seconds in order to remove any air from the spray tube. Tug on the hose to make sure it is properly connected. Oct 7, 2020 If you do not hear a loud vacuum sound when the machine is turned on, please see the troubleshooting section for No Power to the Machine. The twist-off cap is located on the side of the tank, so we had to hold it horizontally under the faucet to fill it up. Rug Doctor is not liable for any consequential or incidental damages of any nature involving the purchase/use of your Machine. Treat pet accidents and other bodily fluid stains with Urine Eliminator. If you face a problem, dont worry. We haven . The Rug Doctor didnt do a great job sucking up pet hairinstead, it mostly got stuck in the suction head or was just left behind in wet clumps. Pull the rubber mount away from the pump and slide it over the pump nozzle. HOW DO I GET SERVICE UNDER THIS WARRANTY? WHAT DOES THIS WARRANTY COVER / HOW LONG DOES THE WARRANTY LAST? By clicking Accept, you consent to the use of ALL the cookies. This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". Free shipping on many items . If you hate nothing more than piecing together products, youll be glad to hear that the Rug Doctor is essentially ready to go right out of the boxnote that its a big box, though. Turn the machine on, and begin slowly walking backwards across the carpet, pulling the Rug Doctor from one side of the room to the other. If there is no suction coming from either the gray hose or the front of the machine, it is necessary to return the machine to the store where it was originally rented. Check the connections on the back of the machine. Find a repair shop near you. The Rug Doctor Deep Carpet Cleaner digs deep to remove dirt, but features like its small water tank and awkward Super Boost Spray could be improved. Then switch the machine to Upholstery. Place the tool where you want to clean, squeeze the black trigger, then pull steadily back. If the Rug Doctor is not spraying properly, you may need to replace the pump . Reply. The only stains that remained steadfast were the mustard and permanent marker. Among the stains that can be removed with Oxy Power Stain Remover are: beer, blood, butter/margarine/chocolate, clay/cough syrup/curry/curry sauce, crayon/dirt/grass, food coloring/grease/oil, fruit juice/berries/grape juice/ketchup/gravy, ink/jelly/jam/ketchup/lipstick/makeup/motor grease/oil/paint/water. During the Warranty period, but after the initial thirty (30) days, you will be responsible to pay any freight charges for shipment to the Warranty center for repairs. Then, try turning on the machine. Shake vigorously and remove any blockages or debris. If dirty water stops entering the upper tank, the lower tank is empty. This cookie is set by GDPR Cookie Consent plugin. Limit 5 per customer. Insert the hose into the connector and press down on the hose until it snaps closed. Disconnect the black and gray vacuum hose on the back of the machine and connect the gray cuff of the upholstery tool. Cut the zip ties holding the bundle of wires together. There might be a clog in the lower vacuum track, and the machine will have to be looked at by a vacuum repair facility. To obtain Warranty assistance, please call 1-800-RUG DOCTOR (1-800-784-3628), or email consumer.support@rugdoctor.com. Overall, this machine does a good job at its main purpose, but its lack of intuitive, easy-to-use features makes us balk a little at the price tag. Stains from food, ink, dirt and unidentified substances respond well to Spot & Stain Remover. Your carpet should feel damp and you should see water returning into the upper white tank. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". If you are feeling strong suction, replace the filter inside the clear dome. The Rug Doctor didnt do a great job sucking up pet hairinstead, it mostly got stuck in the suction head or was just left behind in wet clumps. A hose might have come loose from the inside of the machine,and it will need to be returned to the store and exchanged for a different machine. Rug Doctor will, for the original purchaser, repair or replace including labor, any part that is defective in material or workmanship for your Machine within the Warranty period listed above. It may be helpful to temporarily reinstall a screw to hold it in place while you work. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Thereafter, you may be directed to take the Machine to a local repair center or required to ship the Machine to a Rug Doctor Warranty center should additional repairs be required during the Warranty period. If you are feeling strong suction, replace the filter inside the clear dome. Place a towel behind the exhaust hole. The following exclusions apply for Machine and part(s) failures due to: 1) normal wear and tear; 2) Machine alterations and 3) abuse or misuse of the Machine, including use not in accordance with the Instruction Guide. $526.62 $ 526. If the machine never had any power, make sure the switch on the circuit breaker on the back of the machine is in the ON position. This hefty rug cleaner looks quite similar to the ones you can rent out from a home improvement store, and it claims to do as good a job as the pros when it comes to deep cleaning your carpets. Find a repair shop near you. Removing any blockages or debris requires vigorous shaking. Make sure the reset switch is in the ON position. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Also make sure there is plenty of water in the lower red tank, then try the machine again.
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