Your ONLY source of information about your refund now is the IRS. Kinda surprised I got it on time despite seeing way too many bad reviews about SBTPG but Im guessing maybe I got lucky or just because cashapp does early deposits. ProSeries will now download the most current status from the Intuit Electronic Filing Server. I signed the disclosure agreement allowing turbo tax to share my tax information to green dot bank to process my advance. For more detailed information, please clickhere. Privacy Policy. RT Funding Rate - See what percent of your Refund Transfers have received IRS and/or state funding . Still have not received a response to the issue. Hand off your taxes, get expert help, or do it yourself. IRS where my Refund shows ours was paid yesterday. Check your refund status at SBTPG.com once you show as accepted their Im pretty sure you will receive a final approval or denial from TT once your return status is updated with SBTPG. Taxpayers can now log on to taxpayer.sbtpg.com to view the details of their refund disbursement processed by TPG. My refund was ACCEPTED by the IRS on 1/21/22. Press 3 enter a random 6 digit number and it will start ringing it might hang up after 10 mins but keep calling.i get through every time. You can also read the terms and conditions for the refund advance byclicking here. . Went to SBTPG website and still showing unfunded as of 3/02/2022. Free Military tax filing discount. A. Real experts - to help or even do your taxes for you. Process 40+ RTs and get a free premium marketing kit. TurboTax only gave you an estimated date for your refund---that was not a promise. to receive guidance from our tax experts and community. They said call back friday alot of people with 2/24 dates has been sent to anothet.department to be fixed for some reason. If your federal income tax refund (Tax Refund) is paid by the IRS before the Loan is funded, your Loan will not be approved and the Loan will not be funded. For a return to be eligible for a Pay-by-Refund bank product, it must meet the following criteria: The return must have a refund larger than the preparer fees and bank fees. Step 2: File the tax return The tax return will include TPG's info so the IRS and/or the state will know where to send the tax refund. Therefore, your review page is showing a Direct Deposit to them. Money can be deposited into a checking or savings account. For example, for a loan of $2,000 with a repayment period of 30 days, the total amount payable in a single payment is $2,059.16 including principal and interest. View refund status. I believe what they are referring to when they state most get their refund advance in 1hour after IRS accepts is when SBTG receives acceptance from the IRS. I was told to call the IRS but I can't reach anyone. We'll help you get started or pick up where you left off. My DDD is 2/24 and still unfunded. The amount of the Loan for which you qualify will depend, in part, on the amount of your estimated income tax refund. WHAT? **Say "Thanks" by clicking the thumb icon in a post. A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement, ERO Fee (advance isssued via cashier's check or direct deposit), Post-ACK Advance (avail. By clicking "Continue", you will leave the Community and be taken to that site instead. If enrolled through a service bureau, please check with bureau associate for details on incentive payment. Tax returns may be filed electronically without applying for this loan. Questions about prior year tax filings? How to opt-in to the Fast Cash Advance program. I did not recieve that email because I was approved for a specified amount. Complete the client's tax return and clear any error messages. What's the status of my refund? You can contact TPG by clicking here. Sbtpg has had my money since 2/18/22 and my ddd is tomorrow and I have nothing yet either so no it's not the IRS it's Sbtpg, Does it still say unfunded. spoke to SBTG they told me the delay is due to so many returns being processed it takes time for TT to transmit the info to SBTG. We reduced the cost to taxpayers in 2022 and costs are staying the same for 2023. When you enroll to offer Pay-by-Refund with TPG you are automatically opted in for TPG's Auto Collect feature. Access a library of free videos and digital ads you can use for social media, your website, email, and more. I have gotten some kind of a payment but was not for the right amount when I call SBTPG and they said they don't have record of my information. If approved, your loan will be for one of ten amounts: $250, $500, $750, $1,000, $1,500, $2,000, $2,500, $3,000, $3,500, or $4,000. Offer clients a larger refund advance at tax time. - Community. How to check my refund status with IRS See all 9 articles Checks Where to cash a TPG-issued check Account How to login to the TPG website I can't find my account General Contact Info Contact Information Products Fast Cash Advance How can I find a tax pro that offers Fast Cash Advance? All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. The bank told me if it went into the wrong account and posted I can't do anything about it but my info is correct I'm worried I am SOL on my refund . this my first year with fees also but SBTPG got my refund yesterday, and is the day before the DDD which is 2/16, then and I got my refund literally 6:18 in the morning. Ask questions and learn more about your taxes and finances. Yes same thing. My DDD is 3/03 and yesterday my red circle appeared but no change today. We will only be committed to make a Loan if and when we disburse Loan proceeds to you in the manner set forth below. https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions. When you call SBTPG bank keeping calling. Pay-by-Refund is only available on current year tax returns. About us . For preparers, an overview of the TPG website changes and new reports is available in a video from TPG. SSN. GO2bank Visa Debit Card. To easily view rejection details for a bank application, we have provided details in the Pay-by-Refund HomeBase View. Did the information on this page answer your question? Learn more about where checks can be cashed.3, Cashier's checks issued by TPG may be cashed at over 11,000 locations nationwide, + Checks up to $7,500 cashed for a cost up to $84, + Available at participating Walmart stores thru December 31, + Available at any Wells Fargo bank location thru December 31. We have not yet committed to make any Loan. 4 Customer must obtain a Refund Transfer (separate fees apply). The IRS is in control of your refund. If your expected refund amount is $4,507.00 enter 4507). We'll help you get started or pick up where you left off. There are two ways of checking the Pay-by-Refund status. Once the tax return is prepared and a refund is expected, a Refund Transfer can be used to pay for tax preparation. If your client displays Awaiting Authorization and you expect a Ready to Print status (or similar), you should first make sure that the client's refund has been issued. 2010new Date().getFullYear()>2010&&document.write("-"+new Date().getFullYear()); Santa Barbara Tax Products Group, all rights reserved. Have red circle but no funds deposited yet. The IRS did not start accepting returns until 1/24 so anything prior to that would not have had an initial approval should see some approvals within the next couple days. TurboTax is committed to protecting your personal information. What happens if my direct deposit is returned? Compare TurboTax products. In the Refund Advance (apply for an advance of the IRS refund) section check the Check to select Refund Advance checkbox. You'll decide how you want to receive your refund amount too. 1 Fast Cash Advance is an optional tax-refund related loan provided by First Century Bank, N.A., member FDIC (it is not the actual tax refund) and is available at participating locations. Determine who you would like to run the report on. For more detailed information, please click, . GO2bank Visa Debit Card. Originally started by John Dundon, an Enrolled Agent, who represents people against the IRS, /r/IRS has grown into an excellent portal for quality information from any number of tax professionals, and Reddit contributing members. The only common denominator is SBTG. Status of Application; Approval and Funding of Loan. Select the QuickZoom button for the Santa Barbara Tax Products Group Processing Worksheet. Simply sign in to TPG's taxpayer portalusing the information from your client's return. If you are participating in the Fast Cash Advance program, you will see an overview of advance loans you have processed. The fee is an industry-wide standard across all professional tax preparation software. Did the information on this page answer your question? Funds are disbursed immediately upon IRS or state funding, reaching your bank account in 1-2 business days. Starting in tax year 2019, TPG will be collecting an additional Document Processing Fee. We will only be committed to make a Loan if and when we disburse Loan proceeds to you in the manner set forth below. Details available include refund information and any fees that were withheld from the refund prior to the check issuance or refund processing. It may be a good idea for their administrators to do some PR right now. Although you are pre approved based on what is on your return the bank doing the loans will also review your situation AND your credit report to determine if they will approve the advance nothing is certain until the return is filed that is in the contract you signed. Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. If you want to run a report for a specific client, highlight that client. How does the client view disbursement details for their TPG check or refund transfer? If you want to run a report for multiple clients, hold down the, While on the Service Bureau Options screen press and hold down the. Exact same situation here. 1 Fast Cash Advance is an optional tax-refund related loan provided by First Century Bank, N.A., member FDIC (it is not the actual tax refund) and is available at participating locations. If I am not recieving the advance that was agreed upon, then I don't believe they have the right to give the banks my tax information? Same thing signed the advance agreement , setup karma account, filed , received approval for loan during the filing process , return accepted , then SILENCE !! Fees for other optional products or product features may apply and will be disclosed at the time of application. **, My tpg still says unfunded But my deposit date is tomorrow. Based on your representations made during the application process and in this Agreement, we agree as follows. Real experts - to help or even do your taxes for you. @CarissaMThanks for engaging with us. If this happens, you should contact the IRS directly by calling IRS Tele-Tax (800-829-4477) or the IRS Taxpayer Assistance Line (800-829-1040). We have not yet committed to make any Loan. When IRS or state tax funding has been received, TPG releases the funds starting at 2:30 PM Pacific time. SBTG took the fees out 2/8 and the site says it deposited to my account the same day. You may not receive the Refund Advance if one of these factors doesnt meet the qualifying standards of the lender. Im concerned now and will forever pay upfront if needed now. This is the loan agreement everyone signed for the advanced refund. You can contact SBTPG (also known as Civista Bank) by calling 877-908-7228. Who is Santa Barbara Tax Products Group? Whether using a tax professional or doing it yourself, select the pay-by-refund option before your tax return is filed. Awesome! /r/IRS does not represent the IRS. All bs, they said I would get a 1k advance and once the IRS approved it. No, that is a lie they will NOT be able to assist anyone. The amount of the Loan for which you qualify will depend, in part, on the amount of your estimated income tax refund. You can access the online check printing instructions. Taxpayer info . Thr bank keeps saying they have nothing but TurboTax last night told me the IRS will be sending my federal like they did my state ? **Say "Thanks" by clicking the thumb icon in a post, Why did I not recieved my advance loan when I signed the consent to disclose my information for the refund advance loan, The initial approval is just a pre-qualification. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. 3 Check with your tax professional or software provider for availability. All online tax preparation software. I am starting to wonder if they mailed our checks to our banks. If the client has been issued a check print authorization by TPG, the authorization should be retrieved by ProSeries and the status will change from Awaiting Authorization to Ready to Print. Learn more about where checks can be cashed. Premier investment & rental property taxes. 5 Available to tax professionals enrolled in our Standard Refund Transfer program that processed 40+ Refund Transfers in the previous tax season. seems like they should have done a better job explaining the process as there are going to be a bunch of upset customers who feel they were lied to about the process. Then directed to set up the turbo debit card account. My best guess is that ACH between TPG and Credit Karma is using the cheap slow method that can take 1 to 2 business days. I hope its better by mid-FebruarySmh. This fee will be taken out of the taxpayer's refund along with the bank fee. Taxpayers looking for a safe and easy alternative to a paper check can receive their refund on a GO2bank Visa Debit Card.2. Not all consumers will qualify for a loan or for the maximum loan amount. to receive guidance from our tax experts and community. You'll decide how you want to receive your refund amount too. You have clicked a link to a site outside of the TurboTax Community. If we or our partners detect unusual activity in relation to your account or filing, we'll notify you to make sure that you recognize the activity. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. PATH Act - Creating refund delays; Have questions about a tax filing from last tax season or earlier? You acknowledge that receiving this Refund Advance Loan has no impact or effect upon the timing of receiving your tax refund. How to check my refund status with IRS; See all 9 articles Checks. Tax professional log in. Im not using that crap now! Premier investment & rental property taxes, An incorrectly entered bank account number in your direct deposit information, Using a bank account that belongs to another person. 4 GO2bank cards are issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. View help center. If the taxpayer needs assistance with logging in to the TPG website, they will need to use the help available from the icon on the TPG website. Especially since they are getting their fees? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Never again. Your loan amount will be based on a portion of your anticipated federal refund to a maximum of 50% of that refund amount (minus any stimulus payment credit, also known as Recovery Rebate Credit). High loan approval rates means you enjoy more happy clients and more positive word of mouth. Do not enter commas or decimal points. Help. It shows on the IRS. Clients are notified the moment they are approved, reducing phone calls from clients asking if they are approved. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. The base fee for Pay-by-Refund is $59.90. The Pay-by-Refund application must be signed by the taxpayer before e-filing the return. Wmr tool that the money has been sent and also on the SBTPG site the money has been funded. We are glad you received your refund on time. Starting in tax year 2020, ProSeries Professional and ProSeries Basic no longer have the ability to print checks from within the program. IRS Wheres my fund tool says my Direct Deposit was sent to my bank on 2/16/2022 and I do not see anything funded on my account. See all 11 articles. Questions about prior year tax filings? $39.95 incentive paid by 6/30/23 for taxpayers with Fast Cash Advance and IRS-funded Refund Transfer deposited to a GO2bank Visa Debit Card. Currently, check cashing at Walmart is not available in NJ and NY. The refund must be direct deposited with your Pay-By-Refund provider before a Ready to Print status is made available to ProSeries. You may want to try calling at a different time since you were unable to get through the first time. IRS shows paid and sent to bank. This hasnt happened in my case yet but my refund has to go to them for my fees. Whats the point? See more here. Once corrections have been made, the bank application for this return can be resubmitted. The tax return will include TPG's info so the IRS and/or the state will know where to send the tax refund. Pay for tax preparation with your tax refund TPG takes all associated fees out of your tax refund, making it easy to pay for tax preparation. Based on your representations made during the application process and in this Agreement, we agree as follows. It reminds me of that $600 stimulus they sent to SBTPG and TurboTax had to apologize and let us know the problem was corrected. Press 1 for English. Called the bank and she tells me I wasnt qualified? Follow the TPG instructions to print checks. The check limit at Walmart in Connecticut is $6,000 and Florida is $1,999.99 per person per day. If you signed up for Pay With My Refund, your refund will be handled through the Santa Barbara Tax Products Group (SBTPG, formerly SBBT). Offer and terms subject to change at any time without prior notice. TPG Refund Transfer details. And no money? I'm blowing this up all over and not recommending them to anyone. So bogus I need some answers, they were advancing that's why i went with them. Note: If you received this email but you didn't use Pay With My Refund (or TurboTax for that matter), somebody might be trying to use your info to file a fraudulent return. I used Turbo tax and the credit karma card and I dont want this issue. . All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. This includes a technology fee of $19.95. The process for printing checks in ProSeries has changed. Thank you for sharing that information. I am having the same issue and TurboTax is unable to give me any answers or help figure out where my money is . Not even sure why I had to pay, but I see a lot of reviews about TPG and its not good. Once the return is completed, e-file the return. to receive guidance from our tax experts and community. Status of Application; Approval and Funding of Loan. For instructions on running these reports see How do I run reports? By clicking "Continue", you will leave the Community and be taken to that site instead. You will not receive a final decision of whether you are approved for the loan until after you file your taxes. It can take an additional 1-2 hours to process and for the disbursement records to reach your tax software. Tax preparation fees are paid from the refund so there's nothing to pay up-front1, Secure, fast payment with convenient refund disbursement options, Tax refund is available the same day the IRS issues the automated payment. So why all of a sudden, am I no longer approved? Have you now received your funds? Taxpayers looking for a safe and easy alternative to a paper check can receive their refund on a GO2bank Visa Debit Card. Ive never experienced this with TT before. You can contact SBTPG toll-free at 1-877-908-7228 or go to their secure website if you need more information. Only if you are part of a service bureau should you proceed: Ask questions, get answers, and join our large community of Intuit Accountants users. More details can be found in your TPG user manual. 1st day of IRS acceptance). Contact us so one of our agents can assist you. Help. So you can handle more important things. *Important: The refund amount field is not the amount on the check. Starting in ProSeries 2020 reports can now be accessed directly through TPG's web portal, allowing you to access them from any computer. Fast Cash Advance. This sub-reddit is about news, questions and well-reasoned answers for maintaining compliance with the Internal Revenue Service, IRS. @lavetap @imlost2022 If TPG is handling the refund due to having your fees deducted from your refund, you would need to contact them to determine the date your refund will be sent for a direct deposit. I have been reading in this tax group that some people who didnt have credits had a ddd of 2/9/22 but have failed to receive their funds. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. To log in, the taxpayer will need to enter the primary taxpayer's SSN and the expected refund amount*, and select their filing status. and our In ProSeries, check print authorizations for your client's tax refunds are often received automatically when you submit new electronic returns. They said I did not get approved. 3 Based on cost for post-acknowledgment refund advance. Hand off your taxes, get expert help, or do it yourself. This isnt right. Checks are printed from TPG's web page. 2 GO2bank cards are issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Wow thanks for the info I called the irs they gave me the banks number I called the bank and they gave me sbtpg number but I can't reach anyone to save my life so hopefully we get some act right by next week. You need your filing status, your Social Security number and the exact amount (line 35a of your 2021 Form 1040) of your federal refund to track your Federal refund: https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund, https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others. Make sure the return is marked for e-file. In State Pay-by-Refund Option sectioncheck. Before you can begin e-filing returns containing a Pay-by-Refund bank product, you must have completed your enrollment with TPG. First, check your e-file status to see if your return was accepted: https://turbotax.intuit.com/tax-tools/efile-status-lookup/ Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Refund Transfer. Must be enrolled in the standard Refund Transfer program to qualify for standard pricing; all discount programs offered through TPG are subject to other pricing. Real experts - to help or even do your taxes for you. Not all consumers will qualify for a loan or for the maximum loan amount. Have checked repeatedly and nothing. Tax professionals may issue checks from their office once IRS or state funding is received. If your federal income tax refund (Tax Refund) is paid by the IRS before the Loan is funded, your Loan will not be approved and the Loan will not be funded. Drake Support is unable to view the check stub or any additional details. If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing. Shipped straight to your door. Fast Cash Advance notifications. It's either deliberately misleading customers, or signing on false terms..? Fast Cash Advance is an optional tax-refund related loan provided by First Century Bank, N.A., member FDIC (it is not the actual tax refund) and is available at participating locations. Pick the Disbursement Method that your taxpayer is asking for. Filing status. The initial approval is just a pre-qualification. The technology fee includes the cost of programming specific Settlement Solution Provider software and communication protocols, as well as mandated security testing. **Say "Thanks" by clicking the thumb icon in a post Pay-by-Refund isn't a loan against the refund. @Tabathapay1 How did you pay for your Turbo Tax fees? Filing status. If you want to run a report for all clients, no specific file should be highlighted. Ask questions and learn more about your taxes and finances. If approved, your loan will be for one of ten amounts: $250, $500, $750, $1,000, $1,500, $2,000, $2,500, $3,000, $3,500, or $4,000. You can also contact the IRS regarding your refund by calling 800-829-1040. Shipped straight to your door. They just tell you we dont know why youre declined. 2 Pre-ACK Fast Cash Advance available Jan. 2. I am so glad to hear that someone received their refund without any issues. How much does Fast Cash Advance cost? The Pay-by-Refund Reject Details screen will explain what needs to be done before resubmitting the bank application. Youre probably right. Back . Enter the whole dollar amount only. To run Pay-by-Refund reports in ProSeries Professional 2019 and prior: If your firm isn't part of a service bureau, this section will not apply to your company. However, in some cases, the status could fail to be retrieved due to interruptions in the transmission and require you to manually request the print authorization record (Ready to Print status). Using TT and Chade Bank for final deposit location. By clicking "Continue", you will leave the Community and be taken to that site instead.
