Customer agrees to indemnify, defend and hold harmless RingCentral and its Affiliates at its expense, from and against any and all third-party claims, arising out of or in connection with: (i) material violation of applicable lawby the Customer, or their respective End Users in connection with their use of the Services; (ii) use of the Services in breach of the Acceptable Use Policies; (iii) failure to promptly install any updates of any software or firmware or accept or use modified or replacement items provided free of charge by or on behalf of RingCentral; or (iv) Customer Content. I do also want to mention that if the restoral date happens to be before the 2-month minimum period required for a temporary suspension, you'll have to pay a one-time Early Return Fee of $49.99 plus taxes. Spectrum will remove the countermeasures and redirect Customers inbound network traffic to its normal path if Spectrum determines that the DDoS Attack has ended and there is no activity symptomatic of a DDoS Attack for an additional 4 hours. The message allotment is per end user, and is applied as a pooled total by Customer account. ANY DISPUTE RELATED TO OR ARISING FROM ALLEGATIONS ASSOCIATED WITH UNAUTHORIZED USE OR RECEIPT OF SERVICE. Customer must provide (and is solely responsible for providing) all required notices and obtaining all licenses, consents, authorizations or other approvals related to the use, reproduction, transmission, or receipt of any Customer Content. Cross rate center telephone number assignment is not permitted with Centralized PBX Support. Any breach of this provision shall constitute a material breach of the Service Agreement. Regulatory and Legal Changes. Toll Free. In the case where Customer provides its own phones, Customer will be provided e911 stickers at Customers request. FREE to create, use and share. Required Browser Upgrade. CUSTOMER AND SPECTRUM AGREE THAT CLAIMS MAY ONLY BE BROUGHT IN CUSTOMERS INDIVIDUAL CAPACITY AND NOT ON BEHALF OF, OR AS PART OF, A CLASS ACTION OR REPRESENTATIVE PROCEEDING. CUSTOMER AND SPECTRUM AGREE THAT THE FOLLOWING CLAIMS OR DISPUTES SHALL NOT BE SUBJECT TO ARBITRATION: ANY INDIVIDUAL ACTION BROUGHT BY CUSTOMER OR BY SPECTRUM ON ANY MATTER OR SUBJECT THAT IS WITHIN THE JURISDICTION OF A COURT THAT IS LIMITED TO ADJUDICATING SMALL CLAIMS. Many factors outside of Spectrums control affect the quality of service experienced by Customer and its authorized users, including without limitation, the quality and utilization of Customers network, service attacks, and the authorized users device. Customer is not permitted to move Spectrum Equipment from the Service Location in which it has been installed. Services means the services provided by RingCentral as listed in the order form executed between Partner and RingCentral, including without limitation any applicable RingCentral Services. Network Management Practices I haven't noticed any changes in the internet yet. Customers use of Ethernet and/or Wavelengths Services is presumed by Spectrum to be jurisdictionally interstate, pursuant to the Federal Communications Commissions mixed use 10% Rule (47 C.F. No Interference. Nothing contained herein shall be construed as authorizing or granting to Customer any right or license to use any logo, trademark or trade name of RingCentral, its Affiliates, or any of their respective Suppliers. CUSTOMER ACKNOWLEDGES THAT THE VOICE-ENABLED FIBER CONNECTION, CABLE MODEM, INTEGRATED ACCESS DEVICE (IAD) OR OTHER SPECTRUM EQUIPMENT USED TO PROVIDE COMMUNICATIONS SERVICE ARE ELECTRICALLY POWERED AND THAT COMMUNICATIONS SERVICE, INCLUDING THE ABILITY TO ACCESS 911 AND E911 SERVICES AND ALARM, SECURITY, AND OTHER MONITORING SERVICES, MAY NOT OPERATE IN THE EVENT OF AN ELECTRICAL POWER OUTAGE, A SPECTRUM NETWORK SERVICE INTERRUPTION, OR A THIRD-PARTY NETWORK SERVICE INTERRUPTION IF THE COMMUNICATIONS SERVICE IS PROVIDED AS AN OVER-THE-TOP OR OFF-NET (TYPE II) SERVICE USING A THIRD PARTYS NETWORK. The rates, terms and conditions in the Unified Communications with RingCentral Terms of Service are incorporated into and are part of the Spectrum Enterprise Service Agreement posted at https://www.spectrum.com/policies/terms-of-service or www.spectrum.com, under Terms of Service/Policies., Usage Rates for UC with RingCentral Services. International Dialing. It is Customers sole responsibility to notify Spectrum if Customers use of the Service is not jurisdictionally interstate pursuant to the 10% Rule and, so long as Customers use of the Service remains not jurisdictionally interstate, Customer will certify that this condition remains in effect. Emergency Contact Information - Law Enforcement Only Severability. WIA Service may not be available in all Spectrum service areas. Pricing and actual speeds may vary. The temporary program began on May 12 of 2021 and will last until the $3.2 billion fund runs out. We apologize for the inconvenience and are working on a solution as quickly as possible. VIRTUAL SECURITY SERVICE:This section only applies if Customer purchases vSS. Don't be fooled: numbers can be masked to read out any display. Spectrum Business High-Speed Internet Service1:Internet access service implemented using a hybrid fiber/coax (HFC) or a fiber access network. Incomplete or incorrect configuration information may adversely affect the Managed Service. qbuffalo70. 12. I received two letters today. If Customer purchases Multi-Path Ethernet Service, Customer must ensure that no individual Path or data flow of such Service exceeds 2 Gbps (i.e. Spectrum serves homes and businesses in 25 states. Privacy Policy. If specified in the Service Order, Spectrum will provide to private-view Customers premium programming such as HBO, Showtime, TMC, Cinemax, STARZ, Encore, or MGM+, or Customer premise equipment such as DVRs (collectively, Premium Services). WebCustomer shall not use or permit End Users or third parties to use the Service (s), including the Spectrum Equipment and Software, for any illegal purpose, or to achieve unauthorized access to any computer systems, software, data, or other copyright or patent protected material. Unfortunately, My Bookmarks sending capabilities are not currently operational. New York Residential Telephone Company Rights and Obligations, Spectrum Residential Mobile Services Agreement There is no monthly rental option. Customer may elect to provide its own compatible phones or purchase a phone or related device as part of the UC with RingCentral service (RingCentral Equipment). and our Spectrum Enterprise is a trademark of Charter Communications. A Spectrum Outage occurs when the company's services, such as cable TV, internet, or phone service, are disrupted, rendering them unusable. TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND PRODUCTS ARE PROVIDED AS IS AND AS AVAILABLE. RINGCENTRAL MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, NON-INFRINGEMENT, QUIET ENJOYMENT, UP TIME, OR FITNESS FOR A PARTICULAR PURPOSE OR ANY WARRANTIES ARISING FROM A COURSE OF DEALING OR USAGE IN TRADE, TOGETHER WITH SIMILAR WARRANTIES, WHETHER ARISING UNDER ANY LAW OR OTHERWISE. Intellectual Property Rights means all common law and statutory rights (whether registered or unregistered, or recorded or unrecorded, regardless of method) arising out of or associated with: (a) patents and patent applications, inventions, industrial designs, discoveries, business methods, and processes; (b) copyrights and copyright registrations, and moral rights; (c) the protection of trade and industrial secrets and confidential information; (d) other proprietary rights relating to intangible property; (e) trademarks, trade names and service marks; (f) a persons name, likeness, voice, photograph or signature, including without limitation rights of personality, privacy, and publicity; (g) analogous rights to those set forth above; and (h) divisions, continuations, continuations-in-part, renewals, reissuances and extensions of the foregoing (as applicable). If a new occupant moves in and resumes service with Spectrum during this time, the company would potentially be able to collect from two customers for the same internet service. When that happens, the ISP will immediately send a notice to the Customer will not use, distribute, transfer, or transmit the Services, Products, Software, or technical information (even if incorporated into other products) except in compliance with U.S. and other applicable export regulations. WebSpectrum - Copyright Policies Your browser is not supported by Spectrum. Origination Routing: Routes an originating call made to a single toll-free number to a pre-determined Direct Inward Dialing (DID) number location based on the originating NPA and/or NXX of the caller. If Customer desires for the front desk portal and the TV user interface associated with the SBB Offering to be co-branded (with Spectrums and Customers brands), then Customer shall provide Spectrum Enterprise a copy of Customers logo in accordance with Spectrums technical specifications and hereby grants Spectrum a right and license to use such logo for purposes of such co-branding. Telephone numbers utilized at each Remote Site (i) must be associated with the rate center where the Remote Site is located, and (ii) must be in a Spectrum service area. The Toll Free usage charge is $0.0190 / minute, billed on a 60-second basis. MANAGED SECURITY SERVICE:This section only applies if Customer purchases MSS. This unauthorized use of Customers facilities includes, but is not limited to, the placement of calls from the Service Location, and the placement of calls through Customer Equipment that are transmitted or carried on Spectrums Network. RingCentral Network means the network and supporting facilities between and among the RingCentral points of presence, up to and including the interconnection point between RingCentrals network and facilities, and the public Internet, private IP networks, and the PSTN. Customers use of the Internet Service is subject to the following additional terms and conditions: 1Customers that purchased Internet services from Time Warner Cable Business Class, Brighthouse Networks, or Charter before June 11, 2017 may continue to receive the same Internet service plan, features, and supplemental services at the same prices offered as of June 11, 2017 (Legacy Services) until such time as Spectrum discontinues the Legacy Services by written notice to such Customers. (Aren't we all on a list somewhere?) As between RingCentral and Customer, Customer retains title to all Intellectual Property Rights that are owned by the Customer or its Suppliers. Export Control. If you believe that the notices you have received are mistaken, or that the activities that are complained of are not copyright violations, you may submit a counter-notification. During the provisioning process, Customer may designate whether Spectrum is to provide Proactive or Reactive mitigation services as further described below. Scan this QR code to download the app now. Channel Lineup Information Equitable Relief. 1352). When Customer Internet traffic is traveling over the Spectrum Network, Spectrum makes no guarantees that only DDoS attack traffic will be prevented from reaching the destination or that only legitimate traffic will reach Customer. You pay a minimal fee ($5 - $10) and they'll keep your account in good standing, but you won't have service. Obviously, I did a dumb thing, and won't continue, but I'd like to know what they can mean. Charter Communications reserves the right to terminate the accounts of 'repeat copyright infringers.' If you have received a notice of copyright infringement and you believe that a copyright holder has accused you in error, you may file a DMCA Counter-Claim with Charter Communications' designated agent. RingCentral may update the Use Policies from time to time and will (or through the Partner) provide notice to a Customer at the email address on file with the Account. 9.19 or any successor provision of the rules of the Federal Communication Commission. Toll Free usage charges are not included as part of any unlimited or minutes of use plans, and are charged separately. Consistent with that goal, we have designed this page to act as a place where consumers and others can come to access and review the relevant policies, agreements and channel lineup information and other information about Spectrum services. Charter/Spectrum Business Voice Price Guide Local Number Portability Business Rules Security Limitations. Spectrum will calculate and remit 911 fees for each Remote Site based on state and local regulations at the address where telephone(s) and telephone number(s) are located and emergency services are dispatched. Spectrum may provide such notice by voicemail, by email or by regular mail to Customers prior account address of record. Webtemporary suspension of service, reduction of service resources, and termination of service. Such updates will become effective thirty (30) days after such notice to a Customer. Customer Content means the content of calls, facsimiles, SMS messages, instant messages, voicemails, voice recordings, shared files, conferences or other communications transmitted or stored through the Services. Close Skip to main content My Customer shall comply with the terms of Spectrums Acceptable Use Policy (, Customer shall not resell the WIA Service, either alone or as part of a solution, to end users. Restrictions apply. LIMITATIONS UNDER THIS SECTION (DIRECT DAMAGES) WILL NOT APPLY TO LIABILITY TO THE EXTENT PROHIBITED BY APPLICABLE LAW, IN WHICH CASE RINGCENTRALS TOTAL CUMULATIVE LIABILITY UNDER THIS AGREEMENT WILL BE THE MINIMUM AMOUNT PERMITTED BY APPLICABLE LAW. In 2016 Spectrum acquired Time Warner Cable. Spectrum is not obligated to provide Communications Services if Customer intends to or uses the Communications Services (i) to interfere with or impair any service over any facilities and associated Spectrum Equipment or impair the privacy of any communications over such facilities and associated Spectrum Equipment; (ii) to sell, resell, sublease, assign, license, sublicense, share, provide, or otherwise utilize in conjunction with a third party (including, without limitation, in any joint venture or as part of any outsourcing activity) the Communications Services or any component or combination thereof; or (iii) in any manner that results in non-standard calling patterns or practices, including but not limited to, use of the Communications Service for high-volume auto-dialing, continuous or extensive call forwarding, high-volume telemarketing (including, without limitation, charitable or political solicitation or polling), fax or voicemail broadcasting for services with unlimited local and long distance calling plans, and PBX hacking or modem hijacking resulting in excessive usage of long distance service (collectively, , Spectrum may, from time to time, offer additional Communications Service features or functionality, or discontinue certain Communications Service features or functionality.
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