Introduction

We Faith Healers  recognizes that your privacy is very important.

Therefore, we have developed a Privacy Policy (‘Policy’) that describes our policies and procedures regarding the collection, use, disclosure, and sharing of your personal information when you visit the https://reikidelhi.in/ website (the ‘Site’) operated by FaithHealers.

Please Note:

We will collect personal information by lawful and fair means and, where appropriate. Unless otherwise defined, terms used in this Policy have the same meaning as in our Terms and Conditions, accessible at  Terms and Conditions page.

Your general contact information

We may collect Personal Information that can be used to contact and/or identify you, when you:  

  1. Access or login to our Site.
  2. Contact us via our contact forms, text messages (including but not limited to WhatsApp), phone calls and/or emails.
  3. Like, follow or contact us via our social media handles or pages.

The Personal Information that we collect may include, but is not limited to: Name, Email Address, WhatsApp Number, Address, Any other Information relevant and required for fulfilment of your service request(s).

We collect Personal Information for the following purposes:

  1. To communicate with you when you have contacted us.
  2. To provide or deliver a service or product that you have booked or re-booked with us.
  3. To provide updates or special offers that you have shown interest in earlier.
  4. To provide updates or special offers that we think you may be interested in based on your previous interaction(s) with us.
  5. For contest or competition draws and communication regarding the prize winners. 

How Long We Hold the Information

Records of communication regarding a reading/session/course that you have booked with us are held in the strictest confidence to ensure continuity of service. Such records and any other Personal Information provided by you will be retained by us till you email us and explicitly state that you wish to delete your information from our records.

Cookies

The Site operated by FaithHealers uses “cookies” to collect your browsing data, which is used to monitor general usage patterns of our website users (such as popular pages, number of users etc) to improve our website and services by tailoring our content and products to our clients’ requirements.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Please note that if you do not accept cookies, you may not be able to access, view and/or use some portions of our Site.

Payment

We use Razorpay for processing payments. Faith Healers and Razorpay do not store your card data on their servers. The data that you provide when making a payment is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. On completion of transaction, your purchase transaction information is not saved. Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit or debit card information by our Site and its service providers.

For more insight, please read the terms and conditions of Razorpay on https://razorpay.com.

Third Party Websites and Service Providers

We may employ third-party companies and individuals to facilitate our Site for the following:

  1. To provide services on our behalf.
  2. To perform service-related tasks and/or
  3. To assist us in analyzing how our services are used.

These third-party companies have access to your Personal Information only to perform the above-mentioned tasks, on our behalf, and are obligated not to disclose or use it for any other purpose. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For such providers, we recommend that you read their privacy policies to understand the manner in which your personal information will be handled by them.

Please note that once you exit our Site and enter into a third-party website or application, you are no longer governed by our Site’s Privacy Policy or Terms of Service.

Some of the Information you provide to FaithHealers may be held by the social media platforms used by you to submit the Information, including but not limited to Facebook, Twitter, Instagram etc. For full details regarding the handling of your Information by these third parties, please refer to their privacy policies.

Children’s Privacy

Our Site does not address or collect information from anyone under the age of 18 years (“Children”) directly. Meaning, a healing session for an individual below the age of 18 years must be booked by the child’s parent(s) or guardian.

Personal Information of a child/children provided by their parent(s) or guardian is subject to all the terms mentioned in this Policy.

Compliance With Laws

Our Site does not address or collect information from anyone under the age of 18 years (“Children”) directly. Meaning, a healing session for an individual below the age of 18 years must be booked by the child’s parent(s) or guardian.

Personal Information of a child/children provided by their parent(s) or guardian is subject to all the terms mentioned in this Policy.

Governing Law

The Privacy Policy shall be governed and construed in accordance with the laws of India. At any point in time, if any provision of this Policy is held to be invalid or unenforceable by a court of law, the remaining provisions of the Policy will remain in effect.

Changes to this Privacy Policy

We solely reserve the right to modify or replace this Policy at any time, without notice.

We may update our Privacy Policy from time to time. Any Policy changes will be posted on this page, and will be effective thereafter. If you continue to access or use our service(s) after those revisions become effective, you agree to be bound by the revised Policy. Therefore, you are advised to review this Privacy Policy periodically to keep yourself updated regarding policy changes, if any.

If you are not in agreement with all or some portion of the new or modified Policy, you shall immediately cease to access/use the Site and its services thereof.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

Email: faithhealersindia71@gmail.com
Phone: +91-9899678977
Address: 4D/2, basement, old Rajinder Nagar, New Delhi -110060